At a Glance
- Tasks: Lead the implementation of Dow Jones Risk Products and ensure seamless integration for clients.
- Company: Join a global leader in risk and compliance solutions with a collaborative culture.
- Benefits: Enjoy 30 days of holiday, remote work options, and comprehensive healthcare plans.
- Other info: Dynamic role with opportunities for professional growth and learning new technologies.
- Why this job: Make a real impact by helping clients adopt innovative risk management solutions.
- Qualifications: 3 years in project management, knowledge of APIs, and strong problem-solving skills.
The predicted salary is between 50000 - 65000 £ per year.
We are looking for a Product Implementation & Integration Specialist to work within the Risk & Compliance Implementation and Integration team. The Dow Jones Risk & Compliance Integration and Implementation team is responsible for working directly with customers as well as partners leveraging the Risk & Compliance product suite to ensure a seamless adoption of the Dow Jones products. This includes providing support to technical and business users who have integrated the Dow Jones Risk and Compliance product(s) into their workflow. The Product Implementation & Integration Specialist will also be responsible for the implementation of the Dow Jones Products, from pre‑sales support through to handover to live. A key element of the role is the development of tailored compliance processes based on client’s policies and procedures and delivering client implementations on time and within budget. You will be required to lead all activities across the full client delivery lifecycle, including the development of Functional Specifications, project management activities and ongoing client change management post implementation.
Key Responsibilities/Accountabilities
- Work closely with Sales to ensure Dow Jones is delivering the best solutions for Risk and Compliance.
- Support pre‑sales activity for our Dow Jones SaaS Products and Risk Feeds & APIs, aiding our sales team by answering technical and functional questions relating to the Dow Jones product suite and its implementation/integration.
- Act as the implementation lead for Dow Jones Risk Products customers and be responsible for oversight of day‑to‑day management of implementations in assigned clients.
- Drive implementation of Dow Jones Risk Products by tracking activity in Project Management systems, resolving any problems that might arise.
- With responsibility for key project deliverables (FS, UAT, user training, project management activities, and ongoing change management post implementation).
- Understand customer and industry demand and provide feedback to inform functional development of the Dow Jones Product suite.
- Support the successful integration of our content into partners and customers platforms, providing guidance on the available API and Feeds to best meet integration needs.
- Ensure integration success by validating the customer build and providing sign off that it is live support ready.
- Assist in the handover of live clients to the Dow Jones account teams, providing all necessary information to create a seamless transfer of knowledge and customer support.
Knowledge, Skills And Experience Required
- Three years of experience in a project management or similar role.
- Knowledge of data feeds and APIs is strongly preferred.
- Experience implementing Third Party Risk Management software is strongly preferred.
- German or French language skills are strongly desired.
- High level of initiative and self‑motivation, ability to work in a global team environment.
- Problem‑solving skills for customers’ and partners’ issues while consistently providing high levels of customer service.
- Extensive interpersonal & planning skills and cross‑group coordination at all levels.
- Interest and aptitude to learn new technical systems and applications.
- Attention to detail and the ability to prioritize and meet deadlines.
- Keen to follow a large set of procedural guidelines to a very high accuracy level and adjust to changes when required.
- Ability to work on several diverse projects at the same time.
Our Benefits
- Comprehensive Healthcare Plans
- Generous paid Time Off (30 days of holidays/year)
- Possibility to work remotely for 3 months/year (desplazamiento program) or one week of remote work per quarter
- Meal benefit with Pluxee
- Retirement Plans
- Well‑being Benefit (200 USD allowance per quarter, Classpass, etc.)
- Family Care Benefits & Caregiving Support
- Subscription Discounts
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law.
Reasonable Accommodation
We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Product Implementation & Integration Specialist employer: Dow Jones
At Dow Jones, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within our Risk & Compliance Implementation and Integration team. With comprehensive healthcare plans, generous paid time off, and opportunities for remote work, we prioritise employee well-being and work-life balance. Our commitment to professional growth is evident through tailored training and development programmes, ensuring that our team members thrive in their roles while contributing to meaningful projects that impact our clients positively.
StudySmarter Expert Advice🤫
We think this is how you could land Product Implementation & Integration Specialist
✨Tip Number 1
Get to know the company inside out! Research Dow Jones and its Risk & Compliance products. This will help you tailor your conversations during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky questions! Think about how your experience aligns with the role's requirements, especially around project management and integration. Practice your answers so you can deliver them confidently.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Product Implementation & Integration Specialist
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with project management and integration. We want to see how your skills align with the role of Product Implementation & Integration Specialist.
Showcase Your Problem-Solving Skills:In your application, share examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate their ability to resolve issues while maintaining high levels of customer service.
Highlight Technical Knowledge:If you have experience with data feeds, APIs, or Third Party Risk Management software, make sure to mention it! We’re looking for someone who can hit the ground running with our technical products.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at Dow Jones
✨Know the Product Inside Out
Before your interview, make sure you thoroughly understand the Dow Jones Risk & Compliance product suite. Familiarise yourself with its features, benefits, and how it integrates into client workflows. This knowledge will help you answer technical questions confidently and demonstrate your genuine interest in the role.
✨Showcase Your Project Management Skills
Since the role involves managing implementations, be ready to discuss your project management experience. Prepare examples of past projects where you successfully led a team, met deadlines, and handled challenges. Highlight your ability to track activities and deliver key project milestones.
✨Prepare for Technical Questions
Expect to face questions about data feeds, APIs, and Third Party Risk Management software. Brush up on these topics and think of scenarios where you've used similar technologies. Being able to articulate your understanding will set you apart from other candidates.
✨Demonstrate Your Customer Service Mindset
The role requires a high level of customer service, so be prepared to discuss how you've resolved client issues in the past. Share specific examples that showcase your problem-solving skills and your ability to maintain strong relationships with clients and partners.
