Dow Jones is seeking a Client Engagement Specialist (CES) to manage renewals for Newswires customers across the EMEA region. You will liaise with internal teams to ensure client needs are met, retain contract revenue, and support new sales within existing accounts.
You will monitor high-risk renewals, train clients on product usage, and drive customer value while coordinating with Product, Technology and Partnerships teams. Hybrid work model in London area offered.
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EMEA Client Engagement & Renewals Specialist in London employer: Dow Jones
At Dow Jones, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our Financial Crime Research Analysts benefit from comprehensive training programs, opportunities for professional development, and a commitment to work-life balance, all set in a dynamic environment that encourages meaningful contributions to the financial sector. Join us in our New York office, where you can make a real impact while enjoying the vibrant city life and diverse community.
