Dow Jones in London is seeking a Client Engagement Specialist to manage renewals for a defined set of Global Risk Insights customers in the EMEA region. You will collaborate with Account Executives and internal teams to protect contract revenue and drive renewals with a strong focus on customer success.
You will monitor usage, onboard new users, coordinate training, and help identify upsell opportunities while maintaining accurate client records.
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EMEA Client Renewal & Growth Manager in City of London employer: Dow Jones
At Dow Jones, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our Financial Crime Research Analysts benefit from comprehensive training programs, opportunities for professional development, and a commitment to work-life balance, all set in a dynamic environment that encourages meaningful contributions to the financial sector. Join us in our New York office, where you can make a real impact while enjoying the vibrant city life and diverse community.