Platform Administrator

About Us:

Dow Jones Global Risk Insights is the combined offering of two market leaders (Dragonfly and Oxford Analytica) providing geopolitical macroeconomic and global security risks analysis for business, international organisations, and public sector clients. Dow Jones is a global provider of news and business information delivering content to consumers and organisations around the world across multiple formats including print, digital, mobile, and live events. Dow Jones has produced unrivalled quality content for more than 130 years and today has one of the world's largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, Barrons, MarketWatch, Mansion Global, Financial News, Investors Business Daily, Factiva, Dow Jones Risk & Compliance, and Dow Jones Newswires.

About the Role:

Based in London, the Platform Administrator is responsible for managing the publishing and administration of content for Dragonfly's flagship intelligence subscription product, the Security Intelligence & Analysis Service (SIAS). They ensure content is disseminated without error and in a timely way to the correct external and internal users. This includes coordinating the production and updating of key client-facing products including Country Dossiers and recorded briefings and podcasts. You will report to the Sr Designer and work as part of the analyst team in conjunction with graphics, marketing, and commercial teams to ensure delivery of content for client and marketing purposes. The role requires exceptional attention to detail, organisation, strong interpersonal skills, and the ability to work to tight publishing deadlines.

You Will:

• Ensure the publication of SIAS reports and other visual/written/recorded content for clients on our online platforms in a timely and accurate manner and aligned with brand standards.
• Assist with the delivery and development of existing training materials to Dragonfly team members.
• Ensure that all published written, visual, and audio content is of the highest presentational standards, error-free, and conforms to style and presentation guidelines, working with relevant team members to ensure timely corrections.
• Manage and optimise internal content publishing workflow processes and identify areas for improvement to enhance efficiency across the team.
• Administer the SIAS request for information (RFI) process including ensuring that all RFIs are responded to in a timely fashion and gathering data on requests.
• Assist with copy drafting and disseminate communications to clients about changes to services and products.
• Proofreading, image selection, and visual checks of published content as part of the quality control and assurance process.
• Adapt and produce SIAS content for the content marketing team and support their planned campaigns and social media presence.
• User interface and new platform/tool testing.
• Maintain and update the internal intranet to ensure staff have access to current, relevant, and well-organised information.

You Have:

• Background in Geopolitical research.
• Comfortable working in a fast-paced, complex environment where ambiguity and change occur often.
• Demonstrated ability to work across teams to complete tasks to deadlines.
• Strong organisational and interpersonal skills.
• Strong attention to detail.
• A proactive mindset.

Preferred:

• At least one year of experience in managing the publishing and administration of content in an editorial environment such as a newsroom.
• Experience in drafting content for social media.

Our Benefits:

• Comprehensive Healthcare Plans
• Paid Time Off
• Retirement Plans
• Comprehensive Insurance Plans
• Lifestyle programs & Wellness Resources
• Education Benefits
• Family Care Benefits & Caregiving Support
• Commuter Transit Program
• Subscription Discounts
• Employee Referral Program

Reasonable accommodation:

Dow Jones is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application due to a disability, email us at [email]. Please put Reasonable Accommodation in the subject line and provide a brief description of the type of assistance you need.