Strategic Renewal & Client Success Specialist

Strategic Renewal & Client Success Specialist

Full-Time On-site
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Dow Jones & Company, Inc. is seeking a Client Engagement Specialist to own renewal strategy for strategic accounts, manage pricing, contracting and invoicing, and liaise with internal teams to ensure client needs are met consistently.

You will drive retention and support new sales into existing accounts, monitor high risk renewals, maintain accurate client records, and deliver monthly performance insights to leadership.

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Strategic Renewal & Client Success Specialist employer: Dow Jones & Company, Inc.

At Dow Jones & Company, Inc., we pride ourselves on fostering a dynamic work environment that champions collaboration and innovation. As a Global Risk Insights Renewal & Engagement Lead in the EMEA region, you will benefit from our commitment to employee growth through continuous training and development opportunities, while enjoying a supportive culture that values your contributions. Join us to be part of a forward-thinking team that not only drives client success but also prioritises your professional journey in a vibrant and diverse location.

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Contact Details:

Dow Jones & Company, Inc. Recruitment Team