IT Technician
Contract | Location: the West Midlands | Start date: 20 August 2026
About the role
An opportunity has arisen for an IT Technician to join a further education provider on a contract basis. You'll play a key role in keeping the organisation's IT systems, hardware and software running smoothly, supporting staff and learners across the provision.
Working as part of a busy team, you'll provide first-line technical support, resolve day-to-day issues and help ensure classroom and office technology is available when it's needed.
Your responsibilities will include:
- Providing technical support to staff and learners across the organisation.
- Diagnosing and resolving hardware, software and network issues.
- Setting up, configuring and maintaining IT equipment and devices.
- Logging, prioritising and responding to support requests.
- Supporting the maintenance of IT systems and infrastructure.
- Assisting with the deployment of software and updates.
What we're looking for
Essential:
- Experience providing IT or technical support
- A good working knowledge of hardware, software and networks
- Strong problem-solving skills and a methodical approach
- The ability to communicate clearly with non-technical users
- A helpful, customer-focused attitude
Desirable (but not essential):
- A relevant IT qualification
- Previous experience working in an education setting
- Familiarity with supporting a range of devices and systems
Ready to make an impact
If you're an organised and capable IT Technician looking for your next contract, we'd love to hear from you.
IT Technician (Temporary) employer: Dovetail & Slate
Dovetail and Slate is an exceptional employer for those passionate about shaping the future of skilled trades. With a strong commitment to employee development, we offer ongoing training, a supportive work culture, and generous benefits including a robust pension scheme and wellbeing initiatives. Join us in a collaborative environment where your expertise in Fabrication and Welding can truly make a difference in the lives of apprentices.
