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For Companies At a Glance
- Tasks: Deliver excellent customer service and drive sales in a friendly retail environment.
- Company: Join a respected lifestyle and home retail brand with a supportive team.
- Benefits: Competitive salary, JET training, and career development opportunities.
- Why this job: Make a real impact on customer experiences while growing your retail skills.
- Qualifications: Retail or customer service experience preferred but not essential.
- Other info: Enjoy a dynamic work environment with opportunities for leadership growth.
The predicted salary is between 24000 - 36000 £ per year.
Full Time Location: Shaftesbury & Gillingham Store
Salary: DOE increases after JET training; under review for further increase
Hours: 9:15am 5:10pm, 5 days per week (37.1 hours)
Day Off: Normally Tuesday
Sundays: Usually closed (December shifts rotated fairly across the team)
Job Type: Full-time, Permanent
Reports To: Manager / Deputy Manager
Looking for a full-time retail role with career progression and training? Join our lifestyle and home retail stores in Shaftesbury and Gillingham as a Retail Sales Assistant. This is a fantastic opportunity for someone who enjoys customer service, sales, visual merchandising, and creating memorable in-store experiences in a friendly, team-focused retail environment.
What You’ll Be Doing
- Deliver excellent customer service and build long-term customer relationships
- Drive sales and product engagement through strong communication
- Support store targets and contribute to team performance
- Handle cash and card transactions accurately using till/POS systems
- Maintain stock levels and update inventory systems
- Merchandise products to maximise visual presentation and sales
- Maintain and grow the customer database
- Provide high-quality after-sales support, including order and complaint follow-ups
- Monitor KPIs and understand your impact on store success
- Keep the store clean, secure, and visually appealing
- Attend training, team meetings, and development sessions
- Follow company values, uniform standards, and professional conduct
What We’re Looking For
- Experience in retail, sales, or customer service (preferred but not essential)
- Confident using till/POS systems (Bransom experience a bonus)
- Friendly, positive, and customer-focused
- Reliable, honest, and a strong team player
- Creative thinker with ideas to enhance the customer experience
- Comfortable in a lifestyle or home retail environment
- Strong attention to detail, presentation, and service quality
Why Join Us?
- Work in a supportive, friendly retail team
- JET training and career development opportunities
- Join a respected lifestyle & home retail brand
- Opportunities to grow in retail sales, customer service, and leadership
- Be part of a business that values presentation, service, and experience
Apply Today
If you’re passionate about retail, sales, and customer service, we’d love to hear from you. Apply now to take the next step in your retail career, with full training and career development provided!
Retail Assistant in Shaftesbury employer: Dovetail Recruitment Ltd
Contact Detail:
Dovetail Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant in Shaftesbury
✨Tip Number 1
Get to know the company before your interview! Research their values, products, and customer service approach. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Retail Assistant and how you'd handle them. Being able to demonstrate your problem-solving abilities can really set you apart from other candidates.
✨Tip Number 3
Dress the part for your interview! Since this is a retail role, showing that you understand the importance of presentation can make a great first impression. Plus, it shows you’re ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. It keeps you on their radar and reinforces your interest in joining their friendly team.
We think you need these skills to ace Retail Assistant in Shaftesbury
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let us know why you're excited about the retail world! Share any experiences that highlight your love for customer service and sales. We want to see your enthusiasm shine through!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight relevant skills and experiences that match what we're looking for, like teamwork and creativity in enhancing customer experiences. It shows us you’re serious about joining our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Dovetail Recruitment Ltd
✨Know the Company
Before your interview, take some time to research the company. Understand their values, products, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Retail Sales Assistant, customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Highlight your ability to build relationships and create memorable experiences, as this aligns perfectly with what they’re looking for.
✨Demonstrate Team Spirit
Retail is all about teamwork! Be ready to discuss how you’ve collaborated with others in previous roles. Share specific instances where you contributed to team success or helped resolve conflicts, showcasing your reliability and positive attitude.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in the role and the company. For example, you could ask about the training process or opportunities for career progression, which shows you’re serious about your future with them.
