At a Glance
- Tasks: Lead a talented team and drive sales in a luxury jewellery store.
- Company: Award-winning luxury jewellery retailer with a supportive team culture.
- Benefits: Competitive salary, annual performance pay, and 29 days holiday.
- Other info: Dynamic role with excellent career development opportunities.
- Why this job: Join a premium retail environment and grow your career in luxury jewellery.
- Qualifications: Experience in luxury retail and strong leadership skills required.
The predicted salary is between 30000 - 36000 £ per year.
Location: Salisbury, Wiltshire
Salary: DOE + Annual Performance-Related Pay (APRP)
Hours: Full-time (37.1 hrs/week, 5 days)
Benefits & Opportunities
- Competitive salary + APRP
- Full JET (Jewellery Education Training) – industry-recognised qualification
- 29 days annual holiday (including bank holidays)
- Workplace pension
- Supportive, friendly team environment with career development and progression
About Us
We are an award-winning luxury jewellery retailer with multiple stores across the South of England. Known for exceptional customer service, high-end craftsmanship, and premium jewellery, we provide a professional and supportive environment where your career can grow.
The Role
We are seeking a Luxury Jewellery Store Manager to lead our Salisbury store. This hands-on role is ideal for someone with experience in luxury jewellery, premium retail, or boutique fashion, who thrives in a fast-paced, customer-focused environment.
You will:
- Lead a talented team of 6
- Drive store performance and sales growth
- Deliver an exceptional customer experience
Key Responsibilities
- Lead, motivate, and develop your team, including recruitment, onboarding, training, and performance reviews
- Build a positive, high-performing team culture
- Drive sales, exceed targets, monitor KPIs, and identify opportunities to increase revenue
- Oversee stock control, cash handling, and daily store operations
- Maintain high visual merchandising and store standards
- Deliver personalised, exceptional customer service and build long-term client relationships
- Manage enquiries, orders, and complaints efficiently
- Plan staff rotas based on trading patterns
- Maintain customer records and report performance to senior management
- Ensure compliance with health and safety regulations
About You
- Experience as a Store Manager, Retail Manager, or Assistant Manager
- Background in luxury jewellery, premium retail, or boutique fashion preferred
- Strong leadership and people management skills
- Commercially driven, with focus on sales growth and profitability
- Organised, proactive, hands-on, with excellent communication skills
Technical Skills:
- Microsoft Office, POS/till systems, stock management systems, Bransom software (desirable)
Working Hours
- Monday – Saturday: 9:15am – 5:10pm
- Some Sundays in December: 9:45am – 4:10pm
- Fixed days off: Sunday & Monday
Apply Now
If you are an experienced Luxury Jewellery Store Manager ready to lead a high-performing team in a premium retail environment, we want to hear from you. Apply today with your CV and take the next step in your luxury retail career.
