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For Companies At a Glance
- Tasks: Deliver top-notch customer service and create engaging social media content.
- Company: Join a luxury bridal department with a focus on creativity and customer experience.
- Benefits: Competitive salary, 20 days holiday, and a company pension scheme.
- Why this job: Combine your love for people and creativity in a dynamic retail environment.
- Qualifications: Strong communication skills and a flair for social media content creation.
- Other info: Exciting opportunity for career growth in a vibrant team.
The predicted salary is between 25100 - 35140 £ per year.
Our well-established and highly successful client in Salisbury is seeking a Customer Assistant and Social Media Executive to play a key role within their luxury bridal department. This is an exciting dual-role position, combining exceptional in-store customer service with hands-on social media content creation. You’ll help deliver a truly memorable, personal experience for every client, while also supporting the Social Media Manager in creating engaging, on-brand digital content. If you enjoy working with people, love being creative, and are confident in front of the camera, this is a fantastic opportunity.
Salary & Benefits
- £25,100 per annum
- Full-time: 37.1 hours per week
- Five days per week between Monday - Saturday
- Occasional Sundays for Trade Fairs
- Hours: 9:15 am – 5:10 pm
- 20 days holiday plus Bank Holidays
- Company pension scheme
Key Responsibilities
In-Store / Customer Service
- Deliver hands-on, high-end retail customer service
- Prepare stock and maintain showroom presentation
- Process customer payments and transactions
- Support the smooth running of the bridal department
Social Media & Content
- Plan, create and implement engaging social media campaigns to increase brand awareness, audience growth and engagement
- Work with the Social Media Manager to produce and edit content (text, images and videos) tailored to each platform
- Confidently feature in video or photo content where required
- Monitor and respond to messages, comments and enquiries across all channels
- Analyse data to measure campaign performance and support future strategy
- Stay up to date with social media trends, tools and platform changes
- Collaborate with marketing, web and sales teams to ensure consistent brand messaging
Minimum Skills & Experience Required
- Excellent communication and interpersonal skills
- Creative mindset with experience in social media content creation
- Confident, organised and accurate in all work
- Competent user of MS Office applications
- Experience in a high-end retail environment is highly desirable
If you are passionate about providing exceptional customer experiences and love creating creative, engaging social media content, this Customer Assistant and Social Media Executive role in Salisbury could be the perfect next step.
Customer Assistant and Social Media Executive in Salisbury employer: Dovetail Recruitment Ltd
Contact Detail:
Dovetail Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant and Social Media Executive in Salisbury
✨Tip Number 1
Get to know the company inside out! Research their values, products, and social media presence. This way, when you walk in for an interview, you can show them you’re not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to simulate real-life scenarios. This will help you feel more confident when discussing how you’d handle various customer interactions during the interview.
✨Tip Number 3
Show off your creativity! Bring examples of your previous social media work or even create a mock campaign for their brand. This will demonstrate your passion and give them a taste of what you can bring to the table.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Assistant and Social Media Executive in Salisbury
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit creative and showcase your passion for customer service and social media.
Tailor Your Application: Make sure to tailor your application specifically for this role. Highlight your experience in high-end retail and any social media campaigns you've worked on. This will show us that you understand what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Dovetail Recruitment Ltd
✨Know the Brand Inside Out
Before your interview, make sure you research the company thoroughly. Understand their values, products, and social media presence. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Creativity
Since this role involves social media content creation, come prepared with examples of your previous work. Whether it's a portfolio or specific campaigns you've run, having tangible evidence of your creativity will impress the interviewers.
✨Practice Customer Scenarios
As a Customer Assistant, you'll need to demonstrate excellent customer service skills. Prepare for situational questions by thinking of examples where you've gone above and beyond for a customer. This will highlight your ability to deliver high-end retail service.
✨Be Confident on Camera
Given that you'll be creating video content, practice speaking confidently in front of a camera. You might be asked to do a mock video during the interview, so being comfortable and natural will set you apart from other candidates.
