At a Glance
- Tasks: Deliver exceptional customer service and guide shoppers in product selection.
- Company: Join a well-established retail team in Christchurch with a focus on quality.
- Benefits: Competitive salary, commission opportunities, discounts, and free parking.
- Other info: Great training and development opportunities in a supportive environment.
- Why this job: Be part of a dynamic team and enhance customer experiences every day.
- Qualifications: Outstanding customer service skills and a passion for sales.
The predicted salary is between 24000 - 36000 £ per year.
Our well-established client based in Christchurch has an exciting opportunity for a Retail Sales Advisor to join their expert customer sales team. You will offer customers an excellent experience, with an unrivalled choice of quality products, displayed in inspirational settings. You will be the best in the industry, offering knowledge and expert advice to ensure you always delight customers.
The package on offer will incorporate basic salary, various commission levels depending on targets achieved, and individual and departmental bonuses on targets achieved. You will receive a range of benefits which includes preferential discounts on products and free onsite parking.
Salary and Benefits- A competitive starting salary, with an uncapped OTE
- Bonus incentives and commission
- Pension contribution
- Training and learning development
- Free parking
- Annual leave entitlement
- Greet customers who enter the store
- Give advice and guidance on product selection to customers through discovery and effectively process and promote instore offers
- Assist shoppers to find the goods and products they are looking for, enhancing sales through add-ons and upselling
- Work on the CRM to maximise opportunities and conversion, gathering leads and ensuring all follow-ups are carried out, therefore gaining the highest levels of sale conversion
- Communicate with customers both face to face and digitally
- Efficiently and accurately process sales orders
- Process cash and card payments
- Able to demonstrate outstanding levels of customer service
- Demonstrate professionalism and enthusiasm to deliver a great customer experience
- An ability to work under pressure, to clear goals and targets while maximising opportunities
- Excellent communication skills with a digital understanding of how to communicate to customers with written, verbal, and virtual means
- IT literate with Office 365, Word & Excel
- Show initiative to work independently and within a team
- Problem solving ability
This Retail Sales Advisor job in Christchurch would suit candidates from a customer-facing sales background, and who have excellent communication skills.
Retail Sales Advisor employer: Dovetail Recruitment Ltd
Join our dynamic team in Christchurch as a Retail Sales Advisor, where we pride ourselves on delivering exceptional customer experiences in a vibrant and supportive work environment. With competitive salaries, uncapped commission opportunities, and a strong focus on employee development, we empower our staff to excel and grow within the company. Enjoy unique benefits such as preferential product discounts and free onsite parking, making this an ideal place for those seeking a rewarding career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Advisor
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This way, when you walk in for an interview, you can show off your knowledge and passion, making you stand out from the crowd.
✨Tip Number 2
Practice your sales pitch! Role-play with a friend or in front of the mirror. Being able to confidently communicate how you'd assist customers and upsell products will demonstrate your skills and enthusiasm for the Retail Sales Advisor role.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus when applying through our website.
✨Tip Number 4
Follow up after your interview! A quick thank-you email reiterating your interest in the position can leave a lasting impression. It shows you're proactive and genuinely excited about the opportunity to join their team.
We think you need these skills to ace Retail Sales Advisor
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in providing outstanding customer service. We want to see how you've gone above and beyond to delight customers in previous roles, so share specific examples that showcase your skills.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the Retail Sales Advisor role. Use keywords from the job description to show us you understand what we're looking for.
Be Professional Yet Personable:While we love a professional tone, don’t be afraid to let your personality shine through. We’re looking for someone who can connect with customers, so a friendly and approachable style in your writing will go a long way!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Dovetail Recruitment Ltd
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the products the company offers. This will help you answer questions confidently and show that you’re genuinely interested in providing customers with expert advice.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve delivered outstanding customer service. Think about times when you went above and beyond to help a customer, as this will demonstrate your commitment to creating a great customer experience.
✨Practice Your Communication Techniques
Since communication is key in this role, practice how you would greet customers and explain product features. You might even want to role-play with a friend to get comfortable with both face-to-face and digital communication scenarios.
✨Be Ready to Discuss Sales Strategies
Brush up on upselling and cross-selling techniques, as these are crucial for maximising sales. Be prepared to discuss how you would approach these strategies in the store, and think of specific examples where you successfully implemented them in the past.
