At a Glance
- Tasks: Support daily operations and lead a passionate team in a luxury retail environment.
- Company: Join a family-owned boutique jeweller in Plymouth with a supportive culture.
- Benefits: Competitive salary, annual bonus, 29 days holiday, and full jewellery training.
- Other info: Enjoy genuine career progression opportunities in a creative and hands-on environment.
- Why this job: Make a real impact in luxury retail while developing your leadership skills.
- Qualifications: Experience in retail management or senior sales roles, with a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Location: Plymouth, Devon
Job Type: Full-time
Salary: Competitive, discussed at interview
Are you an experienced retail supervisor or assistant manager looking to step into a premium, consultative retail environment? We’re recruiting an Assistant Manager to join a well-established, family-owned boutique jeweller in Plymouth. This is a rare opportunity to work in a supportive, hands-on environment where your sales, leadership, and customer skills can make a real impact. Full JET Jewellery Training is provided, making this an excellent step for those looking to move into the luxury jewellery sector.
What You’ll Be Doing
- Support the Store Manager with daily store operations
- Lead from the front on the shop floor and drive personal sales performance
- Motivate and coach your team to achieve sales targets and KPIs
- Deliver exceptional, relationship-led customer service
- Maintain high visual merchandising and operational standards
- Assist with stock control, security, and accurate stock management
- Support rota planning, including weekend cover
About You
- Experience as an Assistant Manager, Supervisor, or Senior Sales Advisor
- Background in retail: luxury, premium, fashion, beauty, accessories, or jewellery
- Strong personal sales record and KPI experience
- Confident leading by example on the shop floor
- Passionate about delivering exceptional customer service and developing a team
- Hands-on, professional, and customer-focused
We welcome candidates looking to transition into jewellery from other premium retail sectors; your sales and leadership experience is what matters most.
Why Apply?
- Competitive salary + annual performance-related bonus (discussed at interview)
- Full JET Jewellery Training (industry-recognised qualification)
- 29 days holiday including bank holidays
- Work in a supportive, boutique environment with genuine career progression opportunities
- Opportunity to be involved in the creative side of the business and build long-term customer relationships
We’re happy to discuss salary expectations early in the process.
Working Hours
- Monday to Saturday: 8:45am – 6:00pm
- Thursday: rota (early / late shift, up to 8:00pm)
- Sunday: 10:15am – 4:30pm
- Includes one full weekend off and one additional weekend off roughly every 6 weeks
If you’re ready to step into a hands-on, premium retail leadership role in a boutique, family-owned environment, we’d love to hear from you.
Assistant Store Manager in Plymouth employer: Dovetail Recruitment Ltd
Join a family-owned boutique jeweller in Plymouth, where you will thrive in a supportive and hands-on environment that values your sales and leadership skills. With competitive salaries, comprehensive JET Jewellery Training, and genuine opportunities for career progression, this role offers a unique chance to make a meaningful impact while delivering exceptional customer service in the luxury retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Plymouth
✨Tip Number 1
Get to know the company before your interview! Research their values, products, and customer service approach. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your sales pitch! Since this role is all about driving personal sales performance, be ready to demonstrate your sales techniques and how you've motivated teams in the past. We want to see your passion for retail shine through!
✨Tip Number 3
Dress the part! In luxury retail, presentation matters. Make sure you look polished and professional for your interview. It shows that you understand the brand's image and are ready to represent it well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision. Don't forget to apply through our website for the best chance!
We think you need these skills to ace Assistant Store Manager in Plymouth
Some tips for your application 🫡
Show Your Passion for Retail:When writing your application, let your enthusiasm for the retail world shine through. We want to see how your experience aligns with our luxury environment and how you can bring that passion to our team.
Highlight Your Leadership Skills:Make sure to emphasise any leadership roles you've had in the past. We’re looking for someone who can motivate and coach a team, so share examples of how you've successfully led others in achieving sales targets.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Assistant Store Manager role. We love seeing candidates who take this extra step.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our family-owned boutique.
How to prepare for a job interview at Dovetail Recruitment Ltd
✨Know Your Luxury Retail
Familiarise yourself with the luxury retail sector, especially jewellery. Research the company’s history, values, and product range. This will help you demonstrate your genuine interest and understanding during the interview.
✨Showcase Your Sales Skills
Prepare to discuss your personal sales achievements and how you've met or exceeded KPIs in previous roles. Use specific examples to illustrate your success and how you can bring that experience to the boutique environment.
✨Emphasise Team Leadership
Be ready to talk about your leadership style and how you motivate and coach your team. Share examples of how you've successfully led a team on the shop floor and driven performance, as this is crucial for the Assistant Store Manager role.
✨Customer Service is Key
Prepare to discuss your approach to delivering exceptional customer service. Think of scenarios where you've gone above and beyond for customers, as this aligns perfectly with the company's focus on relationship-led service.
