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- Tasks: Combine technical expertise with customer service to deliver tailored solutions.
- Company: Dynamic tech solutions provider known for innovation and collaboration.
- Benefits: Hybrid working, competitive salary, performance bonuses, and funded training.
- Why this job: Join a supportive team and make a real impact in tech.
- Qualifications: Experience with Microsoft Servers, networking, and excellent communication skills.
- Other info: Enjoy career growth and a vibrant work culture with team events.
The predicted salary is between 36000 - 60000 £ per year.
Exciting opportunity for a Technical Consultant to join a highly successful, dynamic technology solutions provider. Combine your hands-on technical expertise with outstanding customer service, working closely with Sales, Marketing, and Account Management teams. Enjoy hybrid working, a collaborative environment, and a competitive package including an annual performance bonus.
Location: Christchurch, Dorset (Hybrid office-based during probation, then WFH Fridays)
Salary: Circa £50,000 in accordance with experience, plus annual performance and company-based bonus
Job Type: Permanent, Full-time
Hours: 37.5 hours/week, Monday to Friday, 9:00am – 5:30pm
About the Company: A highly successful, dynamic technology solutions provider specialising in secure data transfer, managed file transfer (MFT), and workflow automation. Their clients include some of the world's leading brands across finance, media, retail, engineering, and technology. The company is recognised for technical excellence and innovation, with a collaborative, service-driven culture and strong ethical, charitable, community-focused values.
Role Overview: We are seeking a Technical Consultant who combines hands-on technical expertise with excellent client service skills. You will work closely with Sales, Marketing, and Account Management teams, supporting clients across the full lifecycle from pre-sales and solution design to implementation, managed services, and ongoing support. This is a highly collaborative, client-facing role, ideal for candidates who enjoy technical problem-solving and building strong client relationships.
Key Responsibilities as a Technical Consultant:
- Work with Sales and Account Management to scope and deliver tailored technical solutions
- Deliver software demonstrations to prospects and clients
- Install, configure, and upgrade client software
- Provide managed services, ensuring SLAs are met
- Deliver first and second line technical support, providing clear guidance to clients
- Maintain demo systems, licences, and internal IT assets
- Produce technical documentation and guides
- Capture knowledge from support tickets to improve internal processes
- Continuously develop skills in Microsoft, Linux, networking, and MFT technologies
Skills & Experience Required as a Technical Consultant:
- Microsoft Servers and Microsoft 365 experience
- Knowledge of network infrastructure, NAT, and firewalls
- Experience delivering technical projects or managed services
- Excellent communication skills, able to explain technical concepts to non-technical stakeholders
- Organised, methodical, and able to work under pressure
- Strong customer service mindset
Desirable Skills:
- Experience with MFT software (GoAnywhere, Globalscape EFT, MOVEit)
- Knowledge of FTP, SFTP, HTTPS, AS2
- Linux server experience (RedHat, CentOS)
- Scripting (PowerShell, Bash)
- SQL Server experience
Benefits:
- Hybrid working (office-based during probation, then WFH Fridays)
- Circa £50,000 DOE plus annual performance and company bonus
- Days holiday, depending on length of service
- Health cash plan covering dental, optical, and wellbeing
- Enhanced pension, maternity/paternity, and sick pay
- Funded training and certification opportunities, including CFTPC
- Cycle-to-work scheme and parking permits
- Quarterly team events in a supportive, collaborative culture
Technical Consultant in London employer: Dovetail Recruitment Ltd
Contact Detail:
Dovetail Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Consultant in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, attend meetups, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that Technical Consultant role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your technical expertise and problem-solving abilities. When you’re in interviews, we want you to demonstrate how you’ve tackled challenges in the past—this will make you stand out!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your responses. We suggest focusing on common technical questions and client interaction scenarios to ensure you’re ready to impress.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search—so go ahead and hit that apply button!
We think you need these skills to ace Technical Consultant in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Technical Consultant role. Highlight your hands-on technical expertise and customer service skills, as these are key for us. Use specific examples that showcase your experience with Microsoft Servers, networking, and any relevant software.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about this opportunity and how your background aligns with our needs. Be sure to mention your collaborative spirit and problem-solving skills, as we value those traits highly.
Showcase Your Technical Skills: In your application, don’t shy away from detailing your technical skills. Whether it’s your experience with MFT software or scripting languages like PowerShell, let us know how you can contribute to our team’s success. We love candidates who can bridge the gap between tech and client communication!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the latest updates. Plus, it shows us you’re keen on joining our dynamic team!
How to prepare for a job interview at Dovetail Recruitment Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Microsoft Servers, networking, and MFT technologies. Be ready to discuss your hands-on experience and how you've solved technical problems in the past.
✨Show Off Your Customer Service Skills
This role is all about client relationships, so be prepared to share examples of how you've provided excellent customer service. Think of specific situations where you went above and beyond to help a client or resolve an issue.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific technical challenges or client interactions. Practise articulating your thought process clearly, as you'll need to explain complex concepts to non-technical stakeholders.
✨Research the Company Culture
Familiarise yourself with the company's values and culture, especially their focus on collaboration and community. Be ready to discuss how your personal values align with theirs and how you can contribute to their service-driven environment.
