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For Companies At a Glance
- Tasks: Deliver exceptional client service and support daily operations in a premium office environment.
- Company: Join a brand-new flagship business centre in Bournemouth, shaping its success from day one.
- Benefits: Competitive salary, excellent benefits, and clear career progression opportunities.
- Other info: Dynamic, people-focused role with opportunities for growth to Centre Manager.
- Why this job: Be part of an exciting launch and make a real impact in a professional setting.
- Qualifications: 1+ years in front of house or customer service roles with strong communication skills.
The predicted salary is between 30000 - 40000 ÂŁ per year.
An exciting opportunity for an experienced Front of House Assistant Manager to join a brand-new premium serviced office centre in Westbourne, Bournemouth. This is a launch-stage role within a flagship business centre, offering the chance to help shape a high-end, professional environment from day one.
As Front of House Assistant Manager, you will deliver a premium client-facing experience while supporting the daily operations of a busy business centre. Working closely with the Centre Manager, you will combine front of house, customer service, office operations, facilities support and administration in a fast-paced, professional environment.
Key Responsibilities
- Act as first point of contact for clients, visitors and suppliers
- Deliver exceptional front of house and customer service
- Manage meeting rooms, bookings and client requests
- Maintain reception and communal areas to a “show ready” standard
- Support post, deliveries and general office coordination
- Assist with facilities, maintenance and Health & Safety compliance
- Support client onboarding, moves and occupancy changes
- Maintain CRM records and operational reporting
- Support client engagement and workplace events
About You
- 1+ years’ experience in front of house, hospitality, hotel, or corporate reception
- Experience in a high-end customer-facing environment
- Strong communication and professional presentation
- Highly organised with strong attention to detail
- Able to multitask in a busy, client-focused role
- IT literate (Microsoft Word, Excel, Outlook)
- Proactive, reliable and hands-on approach
Ideal Background
- Front of House Supervisor / Manager
- Hotel Reception Supervisor
- Hospitality Assistant Manager
- Premium Retail Supervisor / Assistant Manager
- Corporate Receptionist
- Workplace / Office Coordinator
- Serviced Office / Facilities Coordinator
Why Apply?
- Brand new flagship office opening in Bournemouth
- Genuine opportunity to shape the centre from launch
- Clear progression to Centre Manager level
- Premium, professional working environment
- Strong benefits and long-term career development
- Varied, people-focused Assistant Manager role
Front of House Assistant Manager employer: Dovetail Recruitment Ltd
Contact Detail:
Dovetail Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and corporate sectors. Let them know you're on the lookout for a Front of House Assistant Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Polish up your personal brand! Make sure your LinkedIn profile is looking sharp and reflects your experience in front of house and customer service. Share relevant content and engage with industry groups to show you're active and knowledgeable in your field.
✨Tip Number 3
Prepare for interviews by practising common questions related to client service and office operations. Think about specific examples from your past roles that showcase your skills in multitasking and maintaining a professional environment. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining our new flagship office. Tailor your application to highlight your experience in high-end customer-facing roles, and let us know why you're excited about this opportunity.
We think you need these skills to ace Front of House Assistant Manager
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your relevant experience in front of house roles or customer service. We want to see how your background fits with our premium environment, so don’t hold back on those achievements!
Tailor Your Application: Take a moment to customise your application for this specific role. Mention how your skills align with the responsibilities listed in the job description. We love seeing candidates who take the time to connect their experience with what we’re looking for.
Be Professional Yet Personable: Since this is a client-facing role, your application should reflect both professionalism and a friendly attitude. Use a warm tone while keeping it polished – we want to get a sense of your personality!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at our brand new business centre.
How to prepare for a job interview at Dovetail Recruitment Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Front of House Assistant Manager. Familiarise yourself with the key tasks like managing meeting rooms and delivering exceptional customer service. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Experience
Prepare to discuss your previous experience in hospitality or client services. Think of specific examples where you've excelled in a high-end environment. Highlight your ability to multitask and maintain a polished presentation, as these are crucial for this position.
✨Demonstrate Your People Skills
As this role is client-facing, it's essential to showcase your strong communication skills. Practice how you would handle various client scenarios, from welcoming visitors to managing complaints. Being personable and approachable can set you apart from other candidates.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about the vision for the new business centre or how they define success for the Front of House team. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you.