At a Glance
- Tasks: Deliver exceptional customer service and support daily operations in a vibrant business centre.
- Company: Join a friendly and modern business centre in Fareham.
- Benefits: Competitive salary, supportive team, and varied work environment.
- Other info: Great opportunity for career growth in a dynamic setting.
- Why this job: Be the face of the centre and make a real impact on client experiences.
- Qualifications: Experience in customer service or office administration is a plus.
Salary: £24,785 + pro rata benefits
Fareham, Hampshire | £24,785 per annum | 37.5 hours per week | Monday to Friday, 8:30am – 5:00pm | 6-Month Fixed Term Contract
The Opportunity
We are seeking a professional and customer-focused Front of House Coordinator / Centre Assistant to join a busy and welcoming business centre in Fareham on a 6-month fixed-term contract. This is a varied role combining front-of-house customer service, office administration, facilities support and client relationship management. As the face of the business centre, you will play an important role in creating a professional and welcoming environment for clients, visitors and contractors while supporting the smooth day-to-day running of the centre.
The Role
Working closely with the Centre Manager, you will be responsible for delivering an exceptional experience for clients and visitors. You will act as the first point of contact for the business centre, welcoming visitors, handling enquiries and building strong working relationships with clients and their teams. You will support the day-to-day operation of the centre by ensuring offices, meeting rooms and communal areas are maintained to a high standard and remain ready for client use. You will manage incoming post, maintain refreshments and supplies, support client onboarding and departures and assist with centre events and community activities. The role also involves supporting planned and reactive maintenance, liaising with contractors where required and ensuring Health & Safety procedures are followed at all times. Alongside the operational aspects of the position, you will maintain accurate client records, update occupancy and operational reports, support business rates administration and assist with general office administration duties.
About You
To succeed in this role, you will have previous experience within customer service, hospitality, retail, reception, office administration or facilities support. You will be an excellent communicator with a professional and confident telephone manner and enjoy building positive relationships with a wide range of people. You will be highly organised, able to manage multiple priorities and possess excellent attention to detail. Experience using CRM systems, databases and Microsoft Office applications would be beneficial. We are looking for someone who takes pride in their work, enjoys working as part of a team and is able to use their initiative to solve problems and deliver an outstanding customer experience.
What’s on Offer?
This role offers a salary of £24,785 per annum, working 37.5 hours per week, Monday to Friday from 8:30am to 5:00pm. You will join a friendly and supportive team within a modern business centre environment where no two days are the same. This is an excellent opportunity for someone looking to develop their experience in customer service, office operations, facilities coordination and client relationship management while working within a professional and fast-paced environment.
Apply Now
If you have experience as a Receptionist, Front of House Coordinator, Customer Service Advisor, Office Administrator, Client Services Coordinator, Facilities Coordinator, Hospitality Supervisor or Business Centre Assistant, we would be delighted to hear from you. Apply today to be considered for this exciting opportunity based in Fareham.
Front of House Coordinator / Centre Assistant in Fareham employer: Dovetail Recruitment Ltd
Join a dynamic and supportive team as a Front of House Coordinator / Centre Assistant in Fareham, where you will thrive in a modern business centre environment. With a focus on professional development, this role offers a unique opportunity to enhance your customer service and office management skills while enjoying a collaborative work culture that values initiative and teamwork. Experience a fulfilling career with competitive benefits and the chance to make a meaningful impact every day.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Coordinator / Centre Assistant in Fareham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Front of House Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to showcase your skills and experience. A confident introduction can make all the difference in landing that interview.
✨Tip Number 3
Stay active on social media! Follow companies you're interested in and engage with their posts. This not only keeps you informed about job openings but also shows your enthusiasm for the role.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Front of House Coordinator / Centre Assistant in Fareham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer service, office administration, or hospitality. We want to see how your skills match the role of Front of House Coordinator, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've created welcoming environments or managed client relationships in the past.
Show Off Your Communication Skills:As the first point of contact, strong communication is key! Make sure your application reflects your professional and confident telephone manner. We love seeing candidates who can convey their thoughts clearly and effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Dovetail Recruitment Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like customer service, office administration, and facilities support. This will help you tailor your answers to show how your experience aligns perfectly with what they’re looking for.
✨Showcase Your Communication Skills
As a Front of House Coordinator, excellent communication is crucial. Prepare examples of how you've effectively communicated with clients or handled enquiries in previous roles. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Your Organisational Skills
This role requires juggling multiple tasks, so be ready to discuss how you manage your time and priorities. Share specific instances where you successfully organised events or maintained records, highlighting your attention to detail and ability to keep things running smoothly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of clients you’ll be working with, or how success is measured in this role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
