At a Glance
- Tasks: Be the friendly face of our business centre, welcoming clients and managing enquiries.
- Company: Join a professional team in a vibrant business centre in Fareham.
- Benefits: Enjoy a competitive salary, pro rata benefits, and a supportive work environment.
- Other info: Flexible, dynamic role with opportunities for growth in a friendly team.
- Why this job: Gain valuable experience in customer service and office administration while working full-time.
- Qualifications: Experience in customer-facing roles and strong communication skills are essential.
The predicted salary is between 24785 - 24785 £ per year.
Location: Fareham, Hampshire
Salary: £24,785 + pro rata benefits
Contract: 6-Month Fixed Term Contract | Full-Time (37.5 hours)
Hours: Monday to Friday, 8:30am – 5:00pm
Start Date: ASAP
About the Opportunity
We are recruiting a Front of House Coordinator / Centre Assistant for a busy business centre in Fareham on a 6-month fixed term contract. This is a Receptionist, Front of House, Customer Service and Office Administration role within a professional office environment.
You will be the first point of contact for the business centre, providing a professional Reception and Front of House service to clients, visitors and contractors while supporting the smooth running of the office environment.
Key Responsibilities
- Act as Receptionist and Front of House Coordinator, welcoming clients and visitors and handling enquiries in a professional and friendly manner.
- Deliver a high standard of Customer Service and help maintain a positive and professional business environment.
- Support office operations and Facilities Support, ensuring meeting rooms, offices and communal areas are always presentable and ready for use.
- Manage post, deliveries, supplies and refreshments, as well as support maintenance activities and liaise with contractors when required.
- Carry out Office Administration duties including maintaining accurate client records, updating internal systems, supporting reporting tasks, assisting with business rates administration and handling general administrative support.
About You
You will have experience in Receptionist, Front of House, Customer Service, Office Administration, Hospitality or Facilities roles and be confident working in a customer-facing environment. You will have strong communication skills, a professional telephone manner and excellent attention to detail. You will be organised, reliable and able to manage multiple priorities in a busy office environment. Experience with Microsoft Office and basic systems is required. CRM experience is desirable but not essential as training will be provided. You will be proactive, flexible and confident working independently and as part of a team.
What’s on Offer
- £24,785 salary plus pro rata benefits
- 6-month fixed term contract
- Full-time Monday to Friday role (37.5 hours)
- No weekend working
- Professional business centre environment in Fareham
- Friendly and supportive team culture
- Varied role covering Reception, Front of House, Customer Service, Office Administration and Facilities Support
Apply Now
If you have experience as a Receptionist, Front of House Assistant, Customer Service Advisor, Office Administrator, Facilities Coordinator, Hospitality Supervisor or Client Services Assistant, we would love to hear from you. Apply today for this Front of House Coordinator / Centre Assistant role in Fareham.
Centre Assistant in Fareham employer: Dovetail Recruitment Ltd
Join our dynamic team as a Centre Assistant in Fareham, where you'll thrive in a professional business centre environment that values friendly collaboration and exceptional customer service. We offer a competitive salary of £24,785 plus pro rata benefits, along with a supportive work culture that encourages personal growth and development through varied responsibilities in reception, administration, and facilities support. This role is perfect for those seeking meaningful employment in a vibrant community, with no weekend working and a focus on maintaining a positive atmosphere for clients and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Centre Assistant in Fareham
✨Tip Number 1
Get to know the company before your interview. Research their values, culture, and recent news. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about front-of-house interactions, think of scenarios you might face and how you'd handle them. Role-playing with a friend can really boost your confidence.
✨Tip Number 3
Dress the part! First impressions matter, especially in a professional environment. Make sure you look polished and presentable for your interview to reflect the standards of the business centre.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the role. Plus, it’s a great way to reiterate your interest in joining their team.
We think you need these skills to ace Centre Assistant in Fareham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in Receptionist, Front of House, or Customer Service roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Centre Assistant role. Keep it friendly and professional, just like the atmosphere we maintain at our business centre.
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, make sure your application reflects your strong communication skills. Whether it's through your writing style or examples of past experiences, let us know you can handle a busy front desk!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Dovetail Recruitment Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Centre Assistant. Familiarise yourself with the key tasks like customer service, office administration, and facilities support. This will help you demonstrate how your experience aligns with what they’re looking for.
✨Showcase Your Communication Skills
As the first point of contact, strong communication is crucial. Prepare examples of how you've effectively handled customer inquiries or resolved issues in previous roles. Practising your responses can help you sound confident and articulate during the interview.
✨Dress the Part
Since this role is in a professional office environment, dress smartly for your interview. A polished appearance not only shows respect for the company but also reflects your understanding of the professional standards expected in the role.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
