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For Companies At a Glance
- Tasks: Combine technical expertise with customer service to deliver tailored solutions.
- Company: Dynamic tech solutions provider known for innovation and collaboration.
- Benefits: Hybrid working, competitive salary, performance bonuses, and health cash plan.
- Why this job: Join a team that values your skills and offers real impact on client success.
- Qualifications: Experience with Microsoft Servers, networking, and excellent communication skills.
- Other info: Enjoy a supportive culture with opportunities for training and career growth.
The predicted salary is between 36000 - 60000 £ per year.
Exciting opportunity for a Technical Consultant to join a highly successful, dynamic technology solutions provider. Combine your hands-on technical expertise with outstanding customer service, working closely with Sales, Marketing, and Account Management teams. Enjoy hybrid working, a collaborative environment, and a competitive package including an annual performance bonus.
Location: Christchurch, Dorset (office-based during probation, then WFH Fridays)
Salary: Circa £50,000 in accordance with experience, plus annual performance and company-based bonus
Job Type: Permanent, Full-time
Hours: 37.5 hours/week, Monday to Friday, 9:00am – 5:30pm
About the Company
A highly successful, dynamic technology solutions provider specialising in secure data transfer, managed file transfer (MFT), and workflow automation. Their clients include some of the world's leading brands across finance, media, retail, engineering, and technology. The company is recognised for technical excellence and innovation, with a collaborative, service-driven culture and strong ethical, charitable, community-focused values.
Role Overview
We are seeking a Technical Consultant who combines hands-on technical expertise with excellent client service skills. You will work closely with Sales, Marketing, and Account Management teams, supporting clients across the full lifecycle from pre-sales and solution design to implementation, managed services, and ongoing support. This is a highly collaborative, client-facing role, ideal for candidates who enjoy technical problem-solving and building strong client relationships.
Key Responsibilities as a Technical Consultant:
- Work with Sales and Account Management to scope and deliver tailored technical solutions
- Deliver software demonstrations to prospects and clients
- Install, configure, and upgrade client software
- Provide managed services, ensuring SLAs are met
- Deliver first and second line technical support, providing clear guidance to clients
- Maintain demo systems, licences, and internal IT assets
- Produce technical documentation and guides
- Capture knowledge from support tickets to improve internal processes
- Continuously develop skills in Microsoft, Linux, networking, and MFT technologies
Skills & Experience Required as a Technical Consultant:
- Microsoft Servers and Microsoft 365 experience
- Knowledge of network infrastructure, NAT, and firewalls
- Experience delivering technical projects or managed services
- Excellent communication skills, able to explain technical concepts to non-technical stakeholders
- Organised, methodical, and able to work under pressure
- Strong customer service mindset
Desirable Skills
- Experience with MFT software (GoAnywhere, Globalscape EFT, MOVEit)
- Knowledge of FTP, SFTP, HTTPS, AS2
- Linux server experience (RedHat, CentOS)
- Scripting (PowerShell, Bash)
- SQL Server experience
Benefits
- Hybrid working (office-based during probation, then WFH Fridays)
- Circa £50,000 DOE plus annual performance and company bonus
- Days holiday, depending on length of service
- Health cash plan covering dental, optical, and wellbeing
- Enhanced pension, maternity/paternity, and sick pay
- Funded training and certification opportunities, including CFTP
- Cycle-to-work scheme and parking permits
- Quarterly team events in a supportive, collaborative culture
Technical Consultant in England employer: Dovetail Recruitment Ltd
Contact Detail:
Dovetail Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Consultant in England
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Technical Consultant role.
✨Tip Number 2
Prepare for those interviews by practising common technical questions and scenarios. We recommend doing mock interviews with friends or using online platforms. The more comfortable you are, the better you’ll shine when it’s time to impress!
✨Tip Number 3
Showcase your skills! Create a portfolio or a GitHub repository to demonstrate your technical expertise. We love seeing real examples of what you can do, especially in areas like MFT or scripting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate candidates who fit our collaborative culture.
We think you need these skills to ace Technical Consultant in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your technical expertise and customer service skills, as these are key for the Technical Consultant role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've successfully delivered technical solutions or provided excellent client support in the past.
Showcase Your Technical Skills: Don’t forget to mention your experience with Microsoft Servers, networking, and any MFT software you’ve worked with. We want to see how your hands-on technical expertise aligns with our needs!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Dovetail Recruitment Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Microsoft Servers, networking, and MFT technologies. Be ready to discuss your hands-on experience and how you've solved technical problems in the past.
✨Show Off Your Customer Service Skills
This role is all about client relationships, so be prepared to share examples of how you've provided excellent customer service. Think of specific situations where you’ve gone above and beyond to help a client or resolve an issue.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific technical scenarios or client interactions. Practise articulating your thought process clearly, as this will demonstrate your problem-solving abilities and communication skills.
✨Research the Company Culture
Familiarise yourself with the company’s values and culture, especially their focus on collaboration and community. Be ready to explain why you’d be a great fit and how your personal values align with theirs.
