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- Tasks: Deliver exceptional customer service and guide shoppers in product selection.
- Company: Established retail brand known for quality products and a supportive team.
- Benefits: Competitive salary, commission opportunities, discounts, and free parking.
- Other info: Great career growth potential in a vibrant retail environment.
- Why this job: Join a dynamic team and enhance your sales skills while making customers happy.
- Qualifications: Outstanding customer service skills and a passion for helping others.
The predicted salary is between 22000 - 28000 £ per year.
Our well-established retail client based in Christchurch have an exciting opportunity for a Retail Sales Advisor to join their expert customer sales team. You will offer customers an excellent experience, with an unrivalled choice of quality products, displayed in inspirational settings. You will be the best in the industry, offering knowledge and expert advice to ensure you always delight customers.
The package on offer will incorporate basic salary, various commission levels dependant on targets achieved and individual and departmental bonuses on targets achieved. You will receive a range of benefits which includes, preferential discounts on products and free onsite parking.
Salary and Benefits- A competitive starting salary, with an uncapped OTE
- Working 5 days per week 9.00 am - 5.30 pm, and some weekends on a rota basis
- Bonus incentives and commission
- Pension contribution
- Training and learning development
- Free parking
- Annual leave entitlement
- Greet customers who enter the store
- Give advice and guidance on product selection to customers through discovery and effectively process and promote instore offers
- Assisting shoppers to find the goods and products they are looking for, enhancing sales through add on's and upselling.
- Work on the CRM to maximise opportunities and conversion, gathering leads and ensuring all follow ups are carried out, therefore gaining the highest levels of sale conversion
- Communicate with customers both face to face and digitally
- Efficiently and accurately process sales orders
- Process cash and card payments
- Able to demonstrate outstanding levels of customer service
- Demonstrate professionalism and enthusiasm to deliver a great customer experience
- An ability to work under pressure, to clear goals and targets while maximising opportunities
- Excellent communication skills with a digital understanding of how to communicate to customers with written, verbal, and virtual means
- IT literate with Office 365, Word & Excel
- Show initiative to work independently and within a team
- Problem solving ability
This Retail Sales Advisor job in Christchurch would suit candidates from a customer facing sales background, and who have excellent communication skills.
Retail Sales Advisor in England employer: Dovetail Recruitment Ltd
Contact Detail:
Dovetail Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor in England
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This way, when you walk in for an interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your sales pitch! Think about how you would sell a product to a customer. Role-play with a friend or in front of the mirror. The more confident you are in your selling skills, the better you'll impress during the interview.
✨Tip Number 3
Dress to impress! First impressions matter, especially in retail. Make sure you look smart and professional when you go for your interview. It shows you care about the role and respect the company's image.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Retail Sales Advisor in England
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in providing outstanding customer service. We want to see how you've gone above and beyond to delight customers in previous roles, so share specific examples that showcase your skills.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the job description. We love seeing candidates who understand our values and can demonstrate how they align with the role of Retail Sales Advisor.
Be Enthusiastic!: Let your passion for retail and customer service shine through in your application. We’re looking for someone who’s not just qualified but also genuinely excited about helping customers find the right products.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Dovetail Recruitment Ltd
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the products the company offers. This means not just knowing what they sell, but understanding the features and benefits of each product. Being able to discuss these confidently will show your passion for the role and your commitment to providing excellent customer service.
✨Practice Your Customer Interaction Skills
Since this role is all about customer interaction, it’s crucial to practice how you would greet customers and offer advice. Role-playing with a friend can help you refine your approach. Think about how you can upsell or suggest add-ons in a natural way that enhances the customer experience.
✨Showcase Your Problem-Solving Abilities
Prepare examples of how you've successfully handled difficult customer situations in the past. This could be anything from resolving complaints to finding solutions for customers' needs. Highlighting your problem-solving skills will demonstrate your ability to thrive under pressure and meet targets.
✨Be Ready to Discuss Digital Communication
With the increasing importance of digital communication, be prepared to talk about your experience with CRM systems and how you’ve used digital tools to enhance customer interactions. Showing that you’re IT literate and comfortable with technology will set you apart from other candidates.