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- Tasks: Lead a dynamic eCommerce team, driving performance and continuous improvement.
- Company: Join a well-established client in New Milton, thriving in the eCommerce sector.
- Benefits: Enjoy a competitive salary, 32 days holiday, employee discounts, and on-site parking.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in leadership roles is essential; eCommerce experience is a plus.
- Other info: Flexible working hours and opportunities for overtime available.
The predicted salary is between 24000 - 36000 £ per year.
We are proud to be working with a well-established and thriving client in the New Milton area. They are seeking a driven individual to join the team in a brand-new eCommerce operations role. This is a fantastic opportunity to lead a team of Assistant Team Leaders and Packing Technicians in a fast-paced, dynamic environment. You will play a key role in driving performance, fostering continuous improvement, and working collaboratively across departments to make a tangible impact on our packing operations.
Salary and Benefits:
- A salary of circa £30,000 per annum plus discretionary bonus and opportunity for overtime
- Working hours are 07:30-15:15 Monday and 07:30-16:15, Tuesday to Friday
- 32 days’ holiday (inclusive of bank holidays)
- Cashback on routine healthcare treatments
- Company pension
- Enhanced Maternity, Paternity and Adoption Pay
- Company Sick Pay
- Employee discount
- On-site free parking
Duties and Responsibilities:
- Lead and support the eCommerce packing team, including training, holiday planning, absence management and performance reviews
- Lead the team to meet or exceed KPIs, including packing accuracy, labour efficiency, and waste reduction
- Promote and lead a continuous improvement culture by setting performance improvement targets and encouraging change
- Implement and maintain quality control processes
- Maintain high standards of housekeeping and adherence to 5S principles
- Lead and encourage cross departmental communication and working well with the Ops Lead to ensure best practice and cross functional teams
- Celebrate good performance
- Manage order fulfilment software
- Manage and interpret internal systems and reports
Minimum Skills and Experience Required:
- Proven experience in a leadership or operational role, ideally within the manufacturing sector and FMCG sector
- Experience in eCommerce operations is desirable but not essential
- Great attention to detail with the ability to spot issues and resolve them effectively
- Clear communication skills with both colleagues and customers
- A proactive attitude with enthusiasm for taking initiative and collaborating effectively with the wider team
- Great personable skills
- Happy to expand your skills by using new technology and learning new ways of working
- Proficiency with Microsoft packages
eCommerce Team Leader employer: Dovetail Recruitment Ltd
Contact Detail:
Dovetail Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eCommerce Team Leader
✨Tip Number 1
Familiarise yourself with the latest trends in eCommerce operations. Understanding current technologies and methodologies can give you an edge during discussions and interviews, showcasing your proactive attitude and enthusiasm for the role.
✨Tip Number 2
Network with professionals in the eCommerce and manufacturing sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities within their organisations.
✨Tip Number 3
Prepare to discuss specific examples of how you've led teams to meet KPIs in previous roles. Highlighting your experience in driving performance and fostering a culture of continuous improvement will resonate well with the hiring team.
✨Tip Number 4
Demonstrate your communication skills by engaging with the company on social media or through their website. Commenting on their posts or sharing relevant content can help you stand out and show your genuine interest in their operations.
We think you need these skills to ace eCommerce Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leadership and eCommerce operations. Use specific examples that demonstrate your ability to meet KPIs and lead teams effectively.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with their needs, particularly in fostering a continuous improvement culture and managing teams.
Highlight Relevant Skills: Emphasise your attention to detail, communication skills, and proactive attitude. Provide examples of how you've successfully resolved issues or improved processes in previous roles.
Showcase Your Leadership Experience: Detail your past leadership roles, focusing on your experience in training, performance reviews, and managing teams. Highlight any achievements related to efficiency and quality control.
How to prepare for a job interview at Dovetail Recruitment Ltd
✨Showcase Your Leadership Experience
Be prepared to discuss your previous leadership roles and how you've successfully managed teams. Highlight specific examples where you drove performance, improved processes, or resolved conflicts.
✨Demonstrate Your Problem-Solving Skills
Think of instances where you've identified issues and implemented solutions, especially in a fast-paced environment. This will show your potential employer that you can handle challenges effectively.
✨Familiarise Yourself with eCommerce Operations
Even if you don't have direct experience in eCommerce, research the basics of eCommerce operations. Understanding key terms and processes will help you engage in meaningful discussions during the interview.
✨Prepare Questions About Continuous Improvement
Since the role involves fostering a culture of continuous improvement, prepare insightful questions about their current practices. This shows your interest in the role and your proactive approach to enhancing operations.
