At a Glance
- Tasks: Be the friendly face of our organic food business and manage customer inquiries.
- Company: Join a passionate team dedicated to providing healthy, organic food in Christchurch.
- Benefits: Enjoy a competitive salary, holidays, and free organic food!
- Why this job: Make a difference by helping customers while promoting a healthy lifestyle.
- Qualifications: Previous customer service experience and strong computer skills are essential.
- Other info: This is an urgent hire, so apply now for a chance to join our team!
The predicted salary is between 30000 - 35000 £ per year.
An organic food business based in Christchurch is looking for a Customer Service Support Coordinator. This role involves being the first point of contact for customers and managing high volumes of inquiries efficiently.
Ideal candidates should have:
- Previous customer service experience
- Empathy
- Good computer skills with order systems
The position offers a salary ranging from £30,000-£35,000 along with benefits like holidays and free organic food. This role is an urgent hire due to the upcoming vacancy.
Customer Service & Order Coordinator — Free Parking & Organic Food in Christchurch employer: Dovetail Recruitment Ltd
Contact Detail:
Dovetail Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Order Coordinator — Free Parking & Organic Food in Christchurch
✨Tip Number 1
Make sure to research the company before your interview. Knowing about their organic food offerings and values will help you connect with them and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service scenarios! Think of common inquiries you might face and how you'd handle them. This will help you feel more confident and prepared during the interview.
✨Tip Number 3
Don’t forget to highlight your empathy and communication skills. These are key in customer service roles, so share examples from your past experiences where you’ve gone above and beyond for a customer.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application noticed, and we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer Service & Order Coordinator — Free Parking & Organic Food in Christchurch
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous customer service experience in your application. We want to see how you've handled inquiries and supported customers in the past, so share specific examples that showcase your empathy and problem-solving skills.
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to our job description. Mention your relevant skills and experiences that align with the role of a Customer Service Support Coordinator.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your enthusiasm for the role shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Dovetail Recruitment Ltd
✨Know the Product Inside Out
Before your interview, make sure you’re familiar with the organic food products the company offers. This will not only show your genuine interest but also help you answer questions about how you can assist customers effectively.
✨Showcase Your Empathy
As a Customer Service Support Coordinator, empathy is key. Prepare examples from your past experiences where you successfully handled customer inquiries or complaints with understanding and care. This will demonstrate your ability to connect with customers.
✨Brush Up on Order Systems
Since the role involves managing orders, it’s crucial to be comfortable with order management systems. If you have experience with specific software, mention it. If not, do a bit of research on common systems used in customer service to show your willingness to learn.
✨Prepare for High-Volume Scenarios
Given that this position deals with high volumes of inquiries, think of strategies you’ve used in the past to manage stress and stay organised. Be ready to discuss how you prioritise tasks and maintain efficiency under pressure.