At a Glance
- Tasks: Welcome clients, manage bookings, and support daily operations in a busy business centre.
- Company: Leading provider of premium serviced offices in the South of England.
- Benefits: Competitive salary, 25 days leave, health plan, and career development opportunities.
- Other info: Join a dynamic team and enjoy company social events!
- Why this job: Kickstart your career in a professional environment with excellent training and support.
- Qualifications: Customer service experience and strong communication skills are essential.
Salary: Circa £24,750 per year + Benefits
Location: Camberley, Surrey
Hours: Monday to Friday, 8:30am – 5:00pm
Are you a recent graduate, college leaver, or early-career professional with customer service experience looking to build a career within a professional business environment? Our client is a leading provider of premium serviced offices across the South of England and is seeking a Client Services & Front of House Assistant to join its flagship business centre in Camberley. As the first point of contact for clients and visitors, you will play a key role in delivering an exceptional customer experience while supporting the smooth day-to-day running of a busy business centre. This is an excellent opportunity to gain experience in customer service, office administration, business operations, and client relationship management.
The Role
- Welcoming clients and visitors and providing a professional front-of-house service
- Managing meeting room bookings, client requests, post, parcels, and general enquiries
- Supporting the day-to-day operation of the business centre and maintaining high standards throughout the site
- Completing administrative tasks including scanning, filing, data entry, and record keeping
- Assisting with Health & Safety checks, office supplies, and operational activities
About You
- Previous customer service experience gained through retail, hospitality, reception, administration, leisure, or a similar environment
- Excellent communication and interpersonal skills with a confident and professional manner
- Strong organisational skills, attention to detail, and the ability to manage multiple priorities
- Good IT skills, including Microsoft Outlook, Word, and Excel
- A positive attitude, willingness to learn, and genuine passion for delivering outstanding customer service
Benefits
- Full training and ongoing support
- Career development opportunities within a growing organisation
- 25 days annual leave plus bank holidays
- Pension scheme, Medicash health plan, life assurance, weekly lunch allowance, and company social events
If you are professional, personable, and looking for an opportunity to develop your career within a prestigious business environment, we would love to hear from you.
Client Service & Front of House Assistant in Camberley employer: Dovetail Recruitment Ltd
Join a leading provider of premium serviced offices in Camberley, where you will be part of a dynamic team dedicated to delivering exceptional customer service. With a strong focus on employee growth, we offer comprehensive training, career development opportunities, and a supportive work culture that values professionalism and teamwork. Enjoy a competitive salary, generous annual leave, and a range of benefits including health plans and social events, making this an ideal place for early-career professionals to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Client Service & Front of House Assistant in Camberley
✨Get Chatty at Local Community Events
Dive into local meetups or community events related to customer support. These gatherings are a goldmine for making connections and learning more about what companies like Dovetail Recruitment Ltd value in entry-level hires. Just think of it as networking over snacks!
✨Show Off Your People Skills
Create a small digital portfolio showcasing your communication skills. You could include relevant scenarios or customer interactions—real or hypothetical. This isn't just for show; it gives hiring managers at places like Dovetail Recruitment Ltd a taste of how you handle customer queries.
✨Leverage Internship Platforms
Don't sleep on popular internship platforms that focus on entry-level roles in customer support. Websites like Handshake can link you directly to companies looking for fresh talent. The earlier you start exploring these options, the better your chances at landing something with Dovetail Recruitment Ltd!
✨Join Customer Support Forums
Participate in online forums and communities specifically for customer support professionals. Places like Help Scout’s community or even subreddits can give you insights into what skills are in demand. Plus, it’s a great way to network and discover hidden job opportunities at companies like Dovetail Recruitment Ltd.
We think you need these skills to ace Client Service & Front of House Assistant in Camberley
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear and friendly communication is crucial. Make sure your CV highlights any previous experience where you've resolved customer queries or collaborated with a team. We love to see examples where you've turned a challenge into a positive experience!
Tailor Your Cover Letter with Enthusiasm:For an entry-level role like this one, your cover letter shouldn’t just be a summary of your CV. Instead, share why you're excited about customer support, and express your eagerness to help others. Let's see your personality shine through—tell us why you're a great fit for Dovetail Recruitment Ltd!
Highlight Relevant Experience:Even if you haven't worked in customer support before, include any relatable experiences—like part-time jobs, volunteer work, or internships. Show us how these have equipped you with the soft skills needed to thrive in this role, like problem-solving and patience.
Keep It Simple and Straightforward:Your CV should be easy to read—no fancy fonts or excessive jargon. Use bullet points to break down your responsibilities and achievements and stick to a clean layout. This helps us quickly see your qualifications and gives a professional vibe, even for an entry-level position!
How to prepare for a job interview at Dovetail Recruitment Ltd
✨Brush Up on Your Communication Skills
In customer support, communication is key. Practise explaining complex issues in straightforward language. You might even get role-play scenarios during the interview, so be ready to show off those skills!
✨Show Your Problem-Solving Prowess
Employers love seeing how you handle customer queries. Think of specific instances where you’ve resolved conflicts or helped someone out. Bring these scenarios to the table, as they can help demonstrate your problem-solving capabilities!
✨Familiarise Yourself with Common Tools
Get to grips with popular customer support tools like Zendesk or Freshdesk. Even if you haven’t used them before, being able to talk about them or their features can show you’re proactive about getting up to speed.
✨Express Your Willingness to Learn
As this is an entry-level position, they want to see your eagerness to grow. Highlight your adaptability and enthusiasm for customer support. Share any relevant experiences or coursework that show you’re committed to developing your skills!
