At a Glance
- Tasks: Coordinate customer orders, transport, and stock while supporting the warehouse team.
- Company: Join a leading supplier in the heating and construction sectors.
- Benefits: Competitive salary, hands-on experience, and opportunities for growth.
- Other info: Dynamic role with potential for career advancement in a supportive environment.
- Why this job: Be the key player in ensuring smooth operations and customer satisfaction.
- Qualifications: Organised, friendly, and confident with computer systems; training provided.
The predicted salary is between 30000 - 30000 £ per year.
We are seeking a highly organised and communicative Operations & Customer Support Coordinator who will also provide warehouse support at peak times, on behalf of our client to join their team. This client supplies pre-insulated pipe systems to installers, heating designers and contractors working in the heating and construction sectors.
This is a varied, hands-on office role at the heart of the business. You'll coordinate customer orders, transport and stock, while working closely with both customers and our warehouse team to ensure deliveries are completed efficiently, assisting in the warehouse in busy periods and when it is necessary to cover holidays and sickness leave.
Key Responsibilities
- Coordinate transport and deliveries for customer orders
- Monitor stock levels and report replenishment needs using the ERP system
- Track incoming supplier deliveries
- Prepare standard customer quotations
- Respond to day-to-day customer enquiries
- Coordinate dispatches with the warehouse and book deliveries through the transport portal
- Maintain accurate customer and product records in Odoo (ERP system)
- Escalate technical or commercial queries when required
- Warehouse fulfilment
About You
- Organised and able to manage multiple tasks
- Friendly and professional when dealing with customers
- Confident using computer systems (ERP/CRM experience is an advantage)
- Calm under pressure and able to prioritise work
- Willing to learn about our products and industry
- Experience in a trade, distribution or construction-related business is helpful but not essential
- Counterbalance FLT Licence or willing to be trained on a Forklift Truck
If you're organised, proactive and enjoy being the person who keeps everything running smoothly, we'd love to hear from you.
If you are interested in this role please email your CV or call us on (phone number removed).
Operations and Warehouse Coordinator in Thruxton employer: Dovetail HRS
Join a dynamic team at our Basingstoke HQ, where we prioritise exceptional customer service and collaborative success. As a Sales and Customer Service Executive, you'll enjoy a competitive salary, bonus opportunities, and the chance to grow within a company recognised as one of the Sunday Times Best Places to Work in 2026. With a strong focus on employee development and a vibrant work culture, this role offers you the opportunity to make a tangible impact while supporting our customers in France.
StudySmarter Expert Advice🤫
We think this is how you could land Operations and Warehouse Coordinator in Thruxton
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Dovetail HRS and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Dovetail HRS!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Dovetail HRS keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations and Warehouse Coordinator in Thruxton
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Dovetail HRS:This is your chance to really connect with the team at Dovetail HRS. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Dovetail HRS
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Dovetail HRS.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Dovetail HRS that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Dovetail HRS. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
