At a Glance
- Tasks: Manage customer relationships and support sales processes with enthusiasm and professionalism.
- Company: Dynamic company in Newbury offering a supportive team environment.
- Benefits: Competitive salary, pension, comprehensive training, and career development opportunities.
- Other info: Exciting opportunity for growth in a fast-paced sales environment.
- Why this job: Join a vibrant team and make a real impact on customer satisfaction and sales success.
- Qualifications: Two years' experience in a sales office, strong communication skills, and CRM proficiency.
- Internal Sales Support
- Full Time & Permanent
- Newbury
Job Description
We are looking for a proactive and detail-oriented Internal Sales Executive / Sales Support Executive to join our clients team, based in Newbury.
In this role, you will be responsible for managing and nurturing relationships with customers, providing them with exceptional service and support.
You will play a key role in driving sales and contributing to the overall success of the team.
Attention to detail, managing the sales process and order processing is vital to the success of this role.
You will need to build relationships with customers that call in and answer sales queries taking a methodical approach.
Key Responsibilities
- Manage inbound and outbound sales calls with professionalism, enthusiasm, and a customer-first approach.
- Manage customer accounts and build strong relationships
- Provide accurate product information and timely support to customers.
- Accurately process and manage customer orders from quotation to completion.
- Maintain and update customer records in the CRM system, ensuring all information is accurate and up to date.
- Collaborate with internal departments to resolve customer queries and ensure seamless communication.
- Assist in achieving company targets through efficient administrative support and proactive customer engagement.
- Prepare reports and documentation to support the sales team’s activities.
Essential Skills
- Minimum of two years’ experience working in a sales office environment
- Good organisational skills and the ability to prioritise tasks effectively
- Strong communication skills, both verbal and written
- Confident telephone manner and customer-focused attitude
- Proficiency in using office software and CRM systems
- Ability to work independently and as part of a team
Benefits
- Competitive salary
- Workplace pension
- Comprehensive training provided
- Opportunities for career development and progression
Does this role sound like you? Then we would love to hear from you - please email us your CV or call us today for more details and to apply
Sales Support Executive in Shaw employer: Dovetail HRS
Join a dynamic team at our Basingstoke HQ, where we prioritise exceptional customer service and collaborative success. As a Sales and Customer Service Executive, you'll enjoy a competitive salary, bonus opportunities, and the chance to grow within a company recognised as one of the Sunday Times Best Places to Work in 2026. With a strong focus on employee development and a vibrant work culture, this role offers you the opportunity to make a tangible impact while supporting our customers in France.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Executive in Shaw
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Support Executive at Dovetail HRS, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Dovetail HRS. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Support Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Support Executive in Shaw
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Dovetail HRS:When writing your cover letter, make sure to tailor your message specifically for Dovetail HRS. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Dovetail HRS
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Dovetail HRS that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Dovetail HRS that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Dovetail HRS’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
