At a Glance
- Tasks: Manage customer relationships and support sales processes with enthusiasm and professionalism.
- Company: Dynamic company in Newbury offering a supportive team environment.
- Benefits: Competitive salary, pension, comprehensive training, and career development opportunities.
- Other info: Exciting opportunity for growth in a fast-paced environment.
- Why this job: Join a vibrant team and make a real impact on customer satisfaction and sales success.
- Qualifications: Two years' experience in a sales office and strong communication skills.
The predicted salary is between 29500 - 29500 £ per year.
We are looking for a proactive and detail-oriented Internal Sales Executive / Sales Support Executive to join our clients team, based in Newbury. In this role, you will be responsible for managing and nurturing relationships with customers, providing them with exceptional service and support. You will play a key role in driving sales and contributing to the overall success of the team. Attention to detail, managing the sales process and order processing is vital to the success of this role. You will need to build relationships with customers that call in and answer sales queries taking a methodical approach.
Key Responsibilities
- Manage inbound and outbound sales calls with professionalism, enthusiasm, and a customer-first approach.
- Manage customer accounts and build strong relationships.
- Provide accurate product information and timely support to customers.
- Accurately process and manage customer orders from quotation to completion.
- Maintain and update customer records in the CRM system, ensuring all information is accurate and up to date.
- Collaborate with internal departments to resolve customer queries and ensure seamless communication.
- Assist in achieving company targets through efficient administrative support and proactive customer engagement.
- Prepare reports and documentation to support the sales team’s activities.
Essential Skills
- Minimum of two years’ experience working in a sales office environment.
- Good organisational skills and the ability to prioritise tasks effectively.
- Strong communication skills, both verbal and written.
- Confident telephone manner and customer-focused attitude.
- Proficiency in using office software and CRM systems.
- Ability to work independently and as part of a team.
Benefits
- Competitive salary.
- Workplace pension.
- Comprehensive training provided.
- Opportunities for career development and progression.
Does this role sound like you? Then we would love to hear from you - please email us your CV or call us today for more details and to apply.
Sales Support Executive in Shaw employer: Dovetail HRS
Join a dynamic team in Newbury as a Sales Support Executive, where your proactive approach and attention to detail will be valued. We offer a competitive salary, comprehensive training, and ample opportunities for career development in a supportive work culture that prioritises employee growth and customer satisfaction. Experience the unique advantage of working in a collaborative environment that encourages innovation and rewards your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Executive in Shaw
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show genuine interest when you connect with them.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience aligns with the role of Sales Support Executive. Highlight your organisational skills and customer-focused attitude to make a lasting impression.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up! After any interaction, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Sales Support Executive in Shaw
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your sales support experience and any relevant achievements to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Sales Support Executive role. Share specific examples of how you've managed customer relationships and driven sales in the past.
Show Off Your Attention to Detail:Since attention to detail is key for this role, ensure your application is free from typos and errors. A polished application shows us you care about quality and professionalism.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Dovetail HRS
✨Know Your Stuff
Make sure you’re familiar with the company and its products. Research their offerings and understand how they stand out in the market. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves a lot of customer interaction, practice your verbal communication. Be ready to demonstrate how you would handle customer queries or sales calls. Use examples from your past experience to highlight your customer-first approach.
✨Be Detail-Oriented
Attention to detail is crucial for this position. Prepare to discuss how you manage tasks and ensure accuracy in your work. You might even want to bring examples of reports or documentation you've prepared in previous roles to showcase your organisational skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the sales process, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
