Sales Support Executive

Sales Support Executive

Full-Time 27000 - 32000 £ / year (est.) No home office possible
Dovetail HRS

At a Glance

  • Tasks: Support the Sales Director in driving sales success and client satisfaction.
  • Company: Leading Fire Safety company with a focus on innovation and growth.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for career advancement.
  • Other info: Exciting opportunity to build relationships and develop new business.
  • Why this job: Join a passionate team and make a real impact in fire safety solutions.
  • Qualifications: Strong attention to detail, communication skills, and a proactive attitude.

The predicted salary is between 27000 - 32000 £ per year.

Our client is a leading Fire Safety company specialising in Fire Risk Assessments, Fire Safety Training, Fire Engineering and Consultancy. They are growing and are looking for a talented Sales & Support Assistant to join their team.

As Sales Support Executive you will work closely with our Sales Director to drive the success of the Sales function, meeting departmental and organisational objectives, and client expectations.

Main Responsibilities

  • Issue quotations to customers
  • Support the preparation of pricing agreements
  • Work closely with internal departments to ensure that customer requirements are delivered accurately
  • Establish and maintain accurate master data relating to order entry and quote management, such as customer master, pricing records, customer material information record, and customer hierarchy
  • Support the Sales Director in achieving sales targets and maximising sales through all channels
  • Resolve customers' credit and invoice issues in conjunction with Finance department
  • Research and identify new account opportunities, sourcing new clients and developing new business opportunities with target organisations
  • Build and nurture vibrant, long-term relationships with clients, ensuring the account development process supports the company's delivery standard
  • Assist in preparing sales collateral and presentation materials, including proposals
  • Be aware of competitor pricing, understand the dynamics of the local market, industry, and the demand generators
  • In conjunction with all relevant partners, ensure that the levels of Customer Service are market leading
  • Educating clients to understand the features and benefits of our products and services
  • Undertake additional duties or work outside the normal daily/weekly routine but within the overall scope of the position, at the request of the Sales Director

Person Specification

  • Strong attention to detail and a high degree of accuracy
  • Ability to work under pressure and to tight deadlines
  • Strong problem-solving and decision-making skills
  • Strong communication skills including listening, verbal and written
  • Ability to demonstrate understanding of business-to-business customer service / sales related activities
  • Competent computer skills including use of Microsoft Office
  • Be personable, approachable and confident when meeting new people
  • Friendly and professional telephone manner
  • Goal driven, resilient, and organised
  • Able to use own initiative and work proactively
  • Understanding of sales lifecycles and tender process advantageous

If this sounds like you, we would love to hear from you. Please call Kate or email your CV.

Sales Support Executive employer: Dovetail HRS

Join a dynamic and growing Fire Safety company that prioritises employee development and fosters a collaborative work culture. As a Sales Support Executive, you will benefit from competitive remuneration, opportunities for professional growth, and the chance to make a meaningful impact in a vital industry. With a focus on teamwork and customer satisfaction, this role offers a rewarding environment where your contributions are valued and recognised.
Dovetail HRS

Contact Detail:

Dovetail HRS Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Support Executive

✨Tip Number 1

Network like a pro! Get out there and connect with people in the fire safety industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for those interviews! Research the company and its products thoroughly. Understand their market position and be ready to discuss how your skills can help them achieve their sales targets. Practice common interview questions and think of examples that showcase your problem-solving abilities.

✨Tip Number 3

Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from your conversation to remind them of your fit for the Sales Support Executive position.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you stand out. Plus, applying directly shows your commitment and interest in the role. Let’s get you that Sales Support Executive position!

We think you need these skills to ace Sales Support Executive

Quotation Issuing
Pricing Agreement Preparation
Master Data Management
Sales Target Achievement
Customer Relationship Management
Sales Collateral Preparation
Market Research
Customer Service Excellence
Problem-Solving Skills
Communication Skills
Microsoft Office Proficiency
B2B Customer Service Understanding
Organisational Skills
Initiative and Proactivity
Understanding of Sales Lifecycles

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Support Executive role. Highlight your attention to detail, problem-solving abilities, and any relevant sales experience to catch our eye!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how you can help us achieve our sales targets. Be personable and let your enthusiasm for the position come through.

Showcase Your Communication Skills: Since strong communication is key in this role, make sure your application is clear and well-structured. Use proper grammar and spelling, and don’t hesitate to demonstrate your friendly and professional tone throughout.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!

How to prepare for a job interview at Dovetail HRS

✨Know Your Stuff

Before the interview, make sure you understand the company’s services and how they relate to fire safety. Familiarise yourself with their products and recent projects. This will help you answer questions confidently and show your genuine interest in the role.

✨Showcase Your Skills

Prepare examples from your past experiences that highlight your attention to detail, problem-solving abilities, and communication skills. Think of specific situations where you successfully supported a sales team or resolved customer issues, as these will resonate well with the interviewers.

✨Ask Smart Questions

Come prepared with insightful questions about the company’s sales strategies and how they measure success. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you.

✨Be Personable

Remember, this role involves building relationships with clients. During the interview, be friendly and approachable. A positive attitude can go a long way in making a great impression on the interviewers.

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