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- Tasks: Support the Sales Director in driving sales success and managing client relationships.
- Company: Leading Fire Safety company with a focus on innovation and growth.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional development.
- Other info: Exciting opportunity to grow within a supportive and vibrant company culture.
- Why this job: Join a passionate team and make a real impact in fire safety solutions.
- Qualifications: Strong attention to detail, communication skills, and a proactive attitude.
The predicted salary is between 27000 - 32000 £ per year.
Our client is a leading Fire Safety company specialising in Fire Risk Assessments, Fire Safety Training, Fire Engineering and Consultancy. They are growing and are looking for a talented Sales & Support Assistant to join their team. As Sales Support Executive you will work closely with our Sales Director to drive the success of the Sales function, meeting departmental and organisational objectives, and client expectations.
Main Responsibilities
- Issue quotations to customers
- Support the preparation of pricing agreements
- Work closely with internal departments to ensure that customer requirements are delivered accurately
- Establish and maintain accurate master data relating to order entry and quote management, such as customer master, pricing records, customer material information record, and customer hierarchy
- Support the Sales Director in achieving sales targets and maximising sales through all channels
- Resolve customers' credit and invoice issues in conjunction with Finance department
- Research and identify new account opportunities, sourcing new clients and developing new business opportunities with target organisations
- Build and nurture vibrant, long-term relationships with clients, ensuring the account development process supports the company's delivery standard
- Assist in preparing sales collateral and presentation materials, including proposals
- Be aware of competitor pricing, understand the dynamics of the local market, industry, and the demand generators
- In conjunction with all relevant partners, ensure that the levels of Customer Service are market leading
- Educating clients to understand the features and benefits of our products and services
- Undertake additional duties or work outside the normal daily/weekly routine but within the overall scope of the position, at the request of the Sales Director
Person Specification
- Strong attention to detail and a high degree of accuracy
- Ability to work under pressure and to tight deadlines
- Strong problem-solving and decision-making skills
- Strong communication skills including listening, verbal and written
- Ability to demonstrate understanding of business-to-business customer service / sales related activities
- Competent computer skills including use of Microsoft Office
- Be personable, approachable and confident when meeting new people
- Friendly and professional telephone manner
- Goal driven, resilient, and organised
- Able to use own initiative and work proactively
- Understanding of sales lifecycles and tender process advantageous
If this sounds like you, we would love to hear from you. Please call Kate on (phone number removed) or email your CV.
Sales Support Executive employer: Dovetail HRS
Contact Detail:
Dovetail HRS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Executive
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their services, especially in fire safety, so you can speak confidently about how you can contribute to their success.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the Sales Support Executive role. Highlight your attention to detail and problem-solving abilities to show you're the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Sales Support Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Support Executive role. Highlight your experience in sales support, customer service, and any relevant skills that match the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that demonstrate your problem-solving skills and attention to detail, as these are key for us.
Showcase Your Communication Skills: Since strong communication is crucial for this position, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any errors. We appreciate a polished application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which we love!
How to prepare for a job interview at Dovetail HRS
✨Know Your Stuff
Before the interview, make sure you understand the company’s services, especially in fire safety. Familiarise yourself with their offerings like Fire Risk Assessments and Training. This will help you answer questions confidently and show your genuine interest.
✨Showcase Your Skills
Prepare examples that highlight your attention to detail and problem-solving abilities. Think of situations where you’ve successfully managed customer relationships or resolved issues. This will demonstrate your fit for the Sales Support Executive role.
✨Practice Makes Perfect
Rehearse common interview questions related to sales support and customer service. Be ready to discuss how you would handle specific scenarios, like issuing quotations or resolving invoice issues. This will help you articulate your thoughts clearly during the interview.
✨Ask Smart Questions
At the end of the interview, have a few insightful questions ready. Ask about the team dynamics, sales targets, or how success is measured in the role. This shows you’re engaged and thinking about how you can contribute to the company’s goals.