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- Tasks: Drive e-commerce success by managing product journeys and visual merchandising.
- Company: Join the dynamic team at Dover Street Market, a leader in luxury retail.
- Benefits: Competitive salary, growth opportunities, and a vibrant work culture.
- Why this job: Be at the forefront of e-commerce innovation and shape the future of luxury brands.
- Qualifications: 4+ years in e-commerce, Shopify experience preferred, strong analytical skills.
- Other info: Fast-paced environment with a focus on creativity and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity has arisen for an experienced eCommerce professional to join the team at Dover Street Market. You will be responsible for driving trade of our Seasonal Buy and Luxury Concession business. Working closely with Merchandising, Studio and brand partners, you will own the full product journey from coordinating product photography and upload to in-season trading and visual merchandising. Reporting to the Head of eCommerce, this role will suit someone who thrives in a fast paced environment who is ready to drive the future success of some of our most preeminent brands.
Key responsibilities include:
- Uphold DSM standards of presentation across your brand portfolio; deliver consistent growth in Seasonal Buy and Luxury Concession trade.
- Identify upload opportunities and manage the flow of new product to site.
- Coordinate product photography with the Studio team.
- Execute on-site visual merchandising, ensuring collections follow VMD direction and reach their full commercial potential.
- Manage sold-out product in line with guidelines.
- Write detailed product descriptions, including fabrication, key details, customs data.
- Produce size and dimension guides.
- Lead seasonal assortment planning and develop on-site content strategies with Merchandising and brand partners.
- Partner with Customer Service on product and fulfilment queries.
- Monitor site performance; propose actions to improve traffic, retention, conversion and order value.
- Produce e-commerce trade reports.
- Support ad hoc projects aligned to the e-commerce roadmap.
- Work with the Digital Marketing team to drive traffic; co-manage the Paid Marketing agency.
The Ideal Candidate
- 4+ years' e-commerce experience within retail, with a proven record of driving trade.
- Shopify experience preferred.
- Advanced Excel skills.
- Familiarity with performance marketing is a plus.
- Strong analytical mindset and commercial focus.
- Confident working cross-functionally and with brand partners.
- Commercial, curious, and passionate about e-commerce.
- Self-motivated, professional, and comfortable communicating at all levels.
- Sets a high standard for pace, precision and presentation.
- Committed to pushing the business forward.
E-Shop Site Manager in London employer: Dover Street Market
Contact Detail:
Dover Street Market Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-Shop Site Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the eCommerce world, especially those who have experience with brands similar to Dover Street Market. A friendly chat can lead to insider info or even a referral!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your past eCommerce successes, especially any work with Shopify or visual merchandising. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its brands. Understand their current eCommerce strategies and think about how you can contribute to driving trade and improving site performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace E-Shop Site Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your e-commerce experience, especially any work with Shopify or performance marketing, to show us you’re the right fit for the role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about e-commerce and how your background aligns with our needs. Don’t forget to mention your analytical mindset and commercial focus!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to drive trade and improve site performance. Numbers speak volumes, so include metrics where possible to back up your claims.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at Dover Street Market!
How to prepare for a job interview at Dover Street Market
✨Know Your E-Commerce Stuff
Make sure you brush up on your e-commerce knowledge, especially around driving trade and managing product journeys. Be ready to discuss your previous experiences with platforms like Shopify and how you've used data to improve site performance.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical mindset. Bring examples of how you've used Excel to track performance metrics or create reports. This will show that you can not only analyse data but also use it to make informed decisions.
✨Be Ready to Collaborate
Since this role involves working closely with various teams, think of examples where you've successfully collaborated with others. Highlight your experience in coordinating with merchandising, marketing, and customer service to drive results.
✨Passion for E-Commerce is Key
Let your enthusiasm for e-commerce shine through during the interview. Share what excites you about the industry and how you stay updated on trends. This will help convey your commitment to pushing the business forward.
