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- Tasks: Deliver top-notch customer service and drive sales in a fast-paced retail environment.
- Company: Join the iconic Dover Street Market team and be part of a fashion-forward community.
- Benefits: Enjoy generous discounts, holiday perks, and access to wellness programmes.
- Why this job: Be a brand ambassador for luxury streetwear and connect with fashion enthusiasts.
- Qualifications: Retail experience in high-end fashion and a passion for streetwear is essential.
- Other info: Diverse and inclusive workplace that celebrates individuality and creativity.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Sales Associate – Supreme role at DOVER STREET MARKET (INTERNATIONAL) LIMITED
Join to apply for the Sales Associate – Supreme role at DOVER STREET MARKET (INTERNATIONAL) LIMITED
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We are seeking experienced Sales professionals to join the Supreme team at Dover Street Market. You will be responsible for the creation and subsequent retention of new relationships with clients both in store and internationally, as well as introducing to DSM existing clientele of which you already hold relationships with. By offering the very best customer service and by consistently meeting clients’ needs and expectations, you will aim to achieve and exceed the Company’s key financial targets.
Customer Service And Sales
Key responsibilities include but are not limited to:
- Ensuring the very best levels of customer service at all times
- Selling, directing and driving sales
- Offering a personalised shopping and styling experience to our clients
- Delivering the monthly and seasonal sales targets working closely with the team to do so
- Ensuring that customers are added to the DSM Database
- Keeping up to date with all current fashion trends and advising customers accordingly on stock availability at DSM
- Maintaining a Customer Book of key customers and VIP’s
Stock And Brand Management
- Brand Ambassador, taking ownership of particular brands
- Keeping stock replenished and stock rooms tidy
- Regular stock checks
- Taking part in bi-weekly stock deliveries
Key Objectives
- Setting the standard for the seamless operation and functioning of the store, ensuring the provision of the very best customer service levels at all times.
- Meeting individual and seasonal sales budget.
- Know your stock and know your stockrooms.
- Creating a service driven environment that fosters teamwork and values collaborative selling.
Key Deliverables
- Customer service and standards.
- Client development.
- Achievement of sales targets.
- Product knowledge.
THE IDEAL CANDIDATE
Attitude
- A highly motivated and competent individual able to converse at all levels both internally and externally.
- A total self-starter able to set the standard by their own professionalism and attitude.
- Must be energetic, self-motivated, self-organised and comfortable working in a super fast paced environment.
- Structured and organised, but nonetheless approachable and have a flexible outlook.
- Willingness to work hard on flexible time to drive the business forward.
- Being able to work on several tasks at a time.
- Capable to work to deadlines / ability to prioritise / optimal time management.
- An interest in luxury/streetwear fashion
Skills
- Proven retail sales and expertise within a high-end/luxury business for at least 2 years
- Specific understanding of the Comme des Garcons Fashion House, aesthetic, consumer and sub-brands. Previous experience in selling CDG brands beneficial.
- Specific understanding of all collections and stock availability at DSM.
- Client book of potential New Business for DSM.
- Attendance to relevant trainings beneficial (i.e. clientelling, sales development).
- Language skills beneficial.
- Knowledge of Retail Pro would be advantageous.
What We Offer
- 20 days holiday plus Bank Holidays, increasing with each year of service up to 5 additional days
- A generous Clothing Allowance
- Up to 60% DSM Employee Discount
- 50% discount on all Rose Bakery food and drink
- Access to RetailTrust, our Employee Assistance Programme
- 24/7 Access to our VirtualGP service
- Cyclescheme and Eyecare Vouchers
Equal Opportunity
The diversity of our workforce is what makes us unique, creative and connected.
As an equal opportunity employer, we work hard to ensure that candidates and employees are treated fairly. We do not tolerate discrimination of any kind. We welcome people from all courses of life – age, race, gender, sexuality, disability, and more – and strive to make everyone feel like they belong.
We review our recruitment selection criteria, hiring processes and onboarding often. The goal is to be as diverse and inclusive as possible.
Put simply: we welcome everybody, respect everyone\’s stories, and celebrate our differences.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
Retail
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Sales Associate - Supreme employer: Dover Street Market (International) Limited
Contact Detail:
Dover Street Market (International) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Supreme
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Supreme and Dover Street Market's latest collections, trends, and customer preferences. This knowledge will help you stand out during interviews and show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can double your chances of landing that interview.
✨Tip Number 3
Practice your pitch! Prepare a short, engaging introduction about yourself that highlights your experience in retail and your passion for fashion. This will come in handy when you meet potential employers or during networking events.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Dover Street Market. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Sales Associate - Supreme
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for luxury and streetwear fashion shine through. Mention any relevant experience or knowledge about brands like Comme des Garcons to show us you’re the perfect fit for the Supreme team.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your sales experience and customer service skills, and don’t forget to mention how you can help us achieve our sales targets!
Be Professional Yet Approachable: We want to see your professional side, but also your friendly personality! Use a tone that reflects both your competence and your ability to connect with clients. This balance is key in retail.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Dover Street Market (International) Limited
✨Know Your Fashion
Make sure you’re up to date with the latest trends in luxury and streetwear fashion, especially from brands like Comme des Garçons. Being able to discuss current collections and stock availability will show your passion and expertise.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully driven sales in previous roles. Highlight specific achievements, such as meeting or exceeding targets, and be ready to discuss your approach to customer service and relationship building.
✨Demonstrate Team Spirit
Dover Street Market values teamwork, so be prepared to talk about how you’ve collaborated with colleagues in the past. Share experiences where you contributed to a positive team environment or helped achieve collective goals.
✨Be Personable and Approachable
As a Sales Associate, your ability to connect with clients is crucial. Practice your communication skills and think about how you can create a personalised shopping experience for customers. A friendly, approachable attitude will go a long way!
