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For Companies At a Glance
- Tasks: Engage with clients, drive sales, and provide top-notch customer service in a fast-paced environment.
- Company: Dover Street Market is a renowned luxury retail destination known for its unique fashion offerings.
- Benefits: Enjoy 20 days holiday, generous discounts, and access to wellness programmes.
- Why this job: Join a vibrant team, immerse in streetwear culture, and develop your sales skills.
- Qualifications: 2+ years in high-end retail, strong knowledge of fashion trends, and excellent communication skills.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Sales Associate – Supreme role at DOVER STREET MARKET (INTERNATIONAL) LIMITED
Join to apply for the Sales Associate – Supreme role at DOVER STREET MARKET (INTERNATIONAL) LIMITED
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We are seeking experienced Sales professionals to join the Supreme team at Dover Street Market. You will be responsible for the creation and subsequent retention of new relationships with clients both in store and internationally, as well as introducing to DSM existing clientele of which you already hold relationships with. By offering the very best customer service and by consistently meeting clients’ needs and expectations, you will aim to achieve and exceed the Company’s key financial targets.
Customer Service And Sales
Key responsibilities include but are not limited to:
- Ensuring the very best levels of customer service at all times
- Selling, directing and driving sales
- Offering a personalised shopping and styling experience to our clients
- Delivering the monthly and seasonal sales targets working closely with the team to do so
- Ensuring that customers are added to the DSM Database
- Keeping up to date with all current fashion trends and advising customers accordingly on stock availability at DSM
- Maintaining a Customer Book of key customers and VIP’s
Stock And Brand Management
- Brand Ambassador, taking ownership of particular brands
- Keeping stock replenished and stock rooms tidy
- Regular stock checks
- Taking part in bi-weekly stock deliveries
Key Objectives
- Setting the standard for the seamless operation and functioning of the store, ensuring the provision of the very best customer service levels at all times.
- Meeting individual and seasonal sales budget.
- Know your stock and know your stockrooms.
- Creating a service driven environment that fosters teamwork and values collaborative selling.
Key Deliverables
- Customer service and standards.
- Client development.
- Achievement of sales targets.
- Product knowledge.
THE IDEAL CANDIDATE
Attitude
- A highly motivated and competent individual able to converse at all levels both internally and externally.
- A total self-starter able to set the standard by their own professionalism and attitude.
- Must be energetic, self-motivated, self-organised and comfortable working in a super fast paced environment.
- Structured and organised, but nonetheless approachable and have a flexible outlook.
- Willingness to work hard on flexible time to drive the business forward.
- Being able to work on several tasks at a time.
- Capable to work to deadlines / ability to prioritise / optimal time management.
- An interest in luxury/streetwear fashion
Skills
- Proven retail sales and expertise within a high-end/luxury business for at least 2 years
- Specific understanding of the Comme des Garcons Fashion House, aesthetic, consumer and sub-brands. Previous experience in selling CDG brands beneficial.
- Specific understanding of all collections and stock availability at DSM.
- Client book of potential New Business for DSM.
- Attendance to relevant trainings beneficial (i.e. clientelling, sales development).
- Language skills beneficial.
- Knowledge of Retail Pro would be advantageous.
What We Offer
- 20 days holiday plus Bank Holidays, increasing with each year of service up to 5 additional days
- A generous Clothing Allowance
- Up to 60% DSM Employee Discount
- 50% discount on all Rose Bakery food and drink
- Access to RetailTrust, our Employee Assistance Programme
- 24/7 Access to our VirtualGP service
- Cyclescheme and Eyecare Vouchers
Equal Opportunity
The diversity of our workforce is what makes us unique, creative and connected.
As an equal opportunity employer, we work hard to ensure that candidates and employees are treated fairly. We do not tolerate discrimination of any kind. We welcome people from all courses of life – age, race, gender, sexuality, disability, and more – and strive to make everyone feel like they belong.
We review our recruitment selection criteria, hiring processes and onboarding often. The goal is to be as diverse and inclusive as possible.
Put simply: we welcome everybody, respect everyone\’s stories, and celebrate our differences.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
Retail
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Sales Associate - Supreme employer: Dover Street Market (International) Limited
Contact Detail:
Dover Street Market (International) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Supreme
✨Tip Number 1
Familiarise yourself with the Comme des Garcons brand and its various sub-brands. Understanding their aesthetic and current collections will not only impress during interviews but also help you connect with potential clients.
✨Tip Number 2
Build a client book of contacts in the luxury fashion sector. Having existing relationships can demonstrate your ability to drive sales and client retention, which is crucial for the Sales Associate role.
✨Tip Number 3
Stay updated on current fashion trends and stock availability at Dover Street Market. This knowledge will enable you to provide tailored advice to customers, enhancing their shopping experience and showcasing your expertise.
✨Tip Number 4
Prepare to discuss your previous retail experiences, particularly in high-end or luxury environments. Highlight specific achievements related to sales targets and customer service to demonstrate your capability for this role.
We think you need these skills to ace Sales Associate - Supreme
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail sales experience, especially in high-end or luxury environments. Emphasise any specific knowledge of the Comme des Garcons Fashion House and your ability to meet sales targets.
Craft a Compelling Cover Letter: In your cover letter, express your passion for luxury and streetwear fashion. Mention how your previous experiences align with the responsibilities of the Sales Associate role and how you can contribute to Dover Street Market's success.
Showcase Customer Service Skills: Provide examples in your application that demonstrate your commitment to exceptional customer service. Highlight any experience where you successfully built relationships with clients and exceeded their expectations.
Highlight Teamwork and Flexibility: Dover Street Market values teamwork and adaptability. Include instances where you've worked collaboratively in a fast-paced environment and how you managed multiple tasks effectively.
How to prepare for a job interview at Dover Street Market (International) Limited
✨Show Your Passion for Fashion
Make sure to express your genuine interest in luxury and streetwear fashion during the interview. Familiarise yourself with the Comme des Garcons Fashion House and its sub-brands, as well as current trends. This will demonstrate your commitment to the role and help you connect with the interviewers.
✨Highlight Your Sales Experience
Be prepared to discuss your previous retail sales experience, especially within high-end or luxury environments. Share specific examples of how you've met or exceeded sales targets and built client relationships, as this is crucial for the Sales Associate role.
✨Demonstrate Excellent Customer Service Skills
Since customer service is a key responsibility, think of scenarios where you've provided exceptional service. Be ready to explain how you handle difficult customers or situations, showcasing your ability to maintain professionalism and a positive attitude.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your enthusiasm for the position and the company. Ask about team dynamics, training opportunities, or how success is measured in the role. This not only helps you gather important information but also leaves a positive impression.