At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional customer service and a welcoming atmosphere.
- Company: Join the stylish DOVER STREET MARKET, where fashion meets food.
- Benefits: Enjoy up to 60% employee discount and access to wellness programmes.
- Why this job: Be part of a creative environment and develop your leadership skills in hospitality.
- Qualifications: Energetic, organised, and passionate about food and customer experience.
- Other info: Diverse workplace that celebrates individuality and fosters inclusivity.
The predicted salary is between 24000 - 42000 £ per year.
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We are looking for an enthusiastic, knowledgeable, passionate and experienced Restaurant Supervisor for our cafe, serving seasonal food and drink. The successful candidate will be responsible for setting and creating a warm and welcoming environment and ensuring great customer service at all times.
Front Of House Management
Key responsibilities include but are not limited to:
- Overseeing the front of house team and provide support to the Restaurant Manager
- Setting the tone by creating a welcoming and warm environment and ambience
- Delivering excellent customer service and experience
- Setting and reinforcing standard throughout the front of house team, creating structure
- Prepping for service and coordinating the team
- Managing occasional events
Administration
- Helping the Restaurant Manager with ordering and managing stock levels of front of house supplies and all beverages from various suppliers
- Daily cashing up
Training And Development
- Managing and developing the team, seeing potential gaps in skills and helping the team perform to best
Reporting
- Daily update to the Restaurant Manager on all customer feedback
- Sending a daily report to Store Managers
The Ideal Candidate
Attitude
- Must be energetic, self-motivated and self-organised. Willing to do what is required to get the job done and meet a high level of customer satisfaction
- Someone who is able to lead a team by example whilst upholding industry standards
- Someone who has an interest in the fashion industry, is able to recognise and build relationships with our VIP clients as well as the restaurant’s regulars.
- Must have an exceptional level of hospitality, a real understanding and passion for food, and the importance of sourcing, provenance as well as seasonality.
Skills
- Strong eye for detail and organisational skills, someone who strives for a high level of accuracy within a rapidly changing environment
- Ability to identify problems and implement appropriate solutions proactively
- Be able to work on several tasks at a time
- Good timekeeping skills essential
What We Offer
- Up to 60% DSM Employee Discount
- 50% discount on all Rose Bakery food and drink
- Access to RetailTrust, our Employee Assistance Programme
- 24/7 Access to our VirtualGP service
- Cyclescheme and Eyecare Vouchers
Equal Opportunity
The diversity of our workforce is what makes us unique, creative and connected.
As an equal opportunity employer, we work hard to ensure that candidates and employees are treated fairly. We do not tolerate discrimination of any kind. We welcome people from all courses of life – age, race, gender, sexuality, disability, and more – and strive to make everyone feel like they belong.
We review our recruitment selection criteria, hiring processes and onboarding often. The goal is to be as diverse and inclusive as possible.
Put simply: we welcome everybody, respect everyone\’s stories, and celebrate our differences.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Temporary
Job function
-
Job function
Management and Manufacturing
-
Industries
Retail
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Restaurant Supervisor employer: Dover Street Market (International) Limited
Contact Detail:
Dover Street Market (International) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DOVER STREET MARKET. Understand their vibe, values, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Restaurant Supervisor, especially in creating a warm environment and delivering top-notch customer service.
✨Tip Number 3
Show off your personality! When you’re in the interview, let your enthusiasm shine through. Share your passion for food and hospitality, and don’t be afraid to talk about your experiences that highlight your leadership skills and ability to create a welcoming atmosphere.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the Restaurant Supervisor role.
We think you need these skills to ace Restaurant Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see your passion for food and hospitality, so share any relevant experiences that highlight your love for creating a warm and welcoming environment.
Tailor Your CV: Make sure your CV is tailored to the Restaurant Supervisor role. Highlight your front of house management experience and any skills that align with our needs, like team leadership and customer service excellence. We love seeing how you can fit into our vibe!
Be Specific in Your Examples: Use specific examples to demonstrate your skills and achievements. Whether it’s managing a team or handling customer feedback, we want to know how you’ve made a difference in previous roles. This helps us see the real you!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our team at DOVER STREET MARKET. We can’t wait to hear from you!
How to prepare for a job interview at Dover Street Market (International) Limited
✨Know Your Menu Inside Out
Make sure you’re familiar with the seasonal food and drink offerings at the cafe. Being able to discuss the menu confidently will show your passion for food and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to create a warm environment and deliver excellent customer service, as these are key aspects of the Restaurant Supervisor role.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you identified problems and implemented solutions in a fast-paced environment. This will illustrate your proactive approach and strong organisational skills.
✨Express Your Passion for Hospitality
Share your enthusiasm for the hospitality industry and your understanding of sourcing and seasonality. This will resonate well with the interviewers and show that you align with their values.