Comme Des Garcons Brand Specialist in London

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We are seeking a CDG Brand Specialist to join the team at Dover Street Market. The Comme des Garcons Brand Specialist\’s main objective is the development of the Comme des Garcons client book through the creation and subsequent retention of new relationships with clients both in store and internationally as well as introducing to DSM existing clientele of which you already hold relationships with. By offering the very best customer service and by meeting clients\’ needs and expectations at all times, you will aim to achieve the Company\’s key financial targets.

Responsibilities

Setting the standard of the very best customer service levels at all times and presentation of CDG mainline

Selling, directing and driving CDG sales across the business

Offering a personalized shopping and styling experience to our CDG clients

Delivering the monthly and seasonal sales targets working closely with the team to support CDG growth

Ensuring that CDG customers are added to the DSM Database

Keeping up to date with all current fashion trends and advising customers accordingly on stock availability at DSM

Maintaining a customer book of key customers and VIPs specializing in the CDG brands

Providing feedback to CDG Buying team on customer preferences and needs after collecting relevant information from sales associates

Co‐ordinate training across all CDG lines and support in the formation and delivery of ongoing presentations to store to re‐iterate the importance of strong focus on CDG collections

Have an eye for visual merchandising to continually tweak the space and work closely with the Visual Merchandiser and CDG VM Coordinator

Act as a general CDG brand ambassador – expertise in the brand, space and product – additively understanding of trends that would affect the brand in a positive/negative way

Host or support brand‐specific events

Involved with staff training and ongoing presentations to store with product updates

Provide feedback to merchandise team – prepared to give buying feedback from season to season

Skills & Knowledge

At least 3 years in high‐end/luxury retail or relevant brand experience is advantageous

Specific understanding of the Comme des Garcons Fashion House, aesthetic, consumer and sub‐brands

Ability to build clientele at a high level and set a clear example for other members of DSM sales team

Specific understanding of all collections, stock availability at DSM, experience with similar brands is preferential

Client book of potential new business for DSM

Knowledge of Retail Pro/Prism (Not essential)

What We Offer

20 days holiday plus Bank Holidays, increasing with each year of service up to 5 additional days

A generous Clothing Allowance

Up to 60% Employee Discount

Access to RetailTrust, our Employee Assistant Programme

Free extended access to Headspace for mindfulness and meditation

24/7 Access to our VirtualGP service

Cyclescheme and Eyecare Vouchers

Equal Opportunity
The diversity of our workforce is what makes us unique, creative and connected. As an equal opportunity employer, we work hard to ensure that candidates and employees are treated fairly. We do not tolerate discrimination of any kind. We welcome people from all courses of life – age, race, gender, sexuality, disability, and more – and strive to make everyone feel like they belong. We review our recruitment selection criteria, hiring processes and onboarding often. The goal is to be as diverse and inclusive as possible. Put simply: we welcome everybody, respect everyone\’s stories, and celebrate our differences.

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