Senior Manager Quality & EHS

Position Summary:

The Quality and EHS Manager is a key appointment operating from a significant site with 400+ employees. We have an excellent reputation for the innovation, quality and breadth of products, supplying a wide and demanding marketplace in which the requirements for world-class quality are ever present. Our business consists of developing and manufacturing a broad range of fuel dispenser products with significant bespoke elements utilizing a wide range of technologies, materials and an extended supply chain.

The role is responsible for the leadership and further development of the Quality and EHS functions working with a professional, experienced and highly focused team of engineers and technical specialists. The Quality & EHS Manager will be committed to maintaining and developing the total quality and safety culture; proving capability to lead and motivate in a hands-on way.

Key Responsibilities:

·        To provide strategic and tactical direction to Quality and EHS team.

·        To promote and support EHS programs to drive a ZERO HARM culture across the manufacturing site.

·        To ensure customer satisfaction within Dundee site.

·        To lead Supplier Quality processes, KPI performance, corrective action and improvement plans.

·        To prevent noncompliance in the production

·        To develop Quality at the Source, Built-In-Quality and Error-Proofing methodologies.

·        To lead the production quality improvement plan (Scrap, right first time, out of box claims, and Cost of Poor Quality (COPQ).

·        To manage and improve Cost of Poor Quality (COPQ).

·        Ensure continuous improvement in all quality indicators.

·        Maintain ISO 9001 certifications and other certifications relevant to the business, such as MID and ATEX. Gain any new certifications driven by business needs.

·        Coordinate and validate problem solving, following internal and external failures.

·        To train and use of core quality tools, such as Statistical Process Control, Gage R&R, etc.

·        Provide Quality system leadership to ensure internal policies, customer expectations and (local) regulatory requirements are met.

·        Contribute to implementation of relevant global DFS processes/systems/tools into the Dundee facility.

·        Training of employees to ensure proper Quality practices and awareness.

·        Define/implement/track relevant Quality KPIs and set/drive targets that are aligned with DFS operations and business strategy.

·        Control Complaint handling process; drive problem-solving practices.

·        Participates in NPI and Engineering change processes to enable stable supply chain, production operations, minimize warranty costs and drive customer satisfaction.

·        Initiate, track and drive continuous improvement programs.

·        Manage the Dundee Quality team.

·        Ability to think logically and to define standards based on logical thinking and benchmarking.

·        Closely partner with the Engineering organization to drive robust design transfer and long-term new product introduction success.

Candidate Experience and Qualification:

·        Bachelor’s degree in engineering, Quality, or related discipline strongly preferred, or comparable combination of education and experience is required (5+ years’ experience in manufacturing)

·        Significant Quality Leadership experience managing Quality Management Systems certified to ISO standards, and customer facing role experience.

·        EHS experienced in highly regulated environments.

·        Strong hands-on problem-solving knowledge (e.g., A3, 5-why, ishikawa, pareto, etc.) and ability to take the lead to get complex technical/process/tool issues resolved.

·        Experiences that effectively use continuous improvement skills and tools to prioritize and drive projects and improvements/standardization to improve Quality service levels, reduce costs, and align with strategic objectives.

·        Proven problem-solving ability preferably Master Black Belt qualified with extensive DOE.

·        experience and logical thinking.

·        Excellent verbal/written communication, public speaking, and presentation skills

·        Organization, time management, and prioritization skills

·        ISO Certified Lead Auditor

Additional Attributes:

·        Eager to act as project lead to get complex field/process/tool issues resolved.

·        Ability to develop Dundee Quality and EHS team.

·        Ability to demonstrate flexibility and manage multiple complex projects simultaneously.

·        Ability to communicate effectively/clearly.