NPD / NPI Quality Engineer

At Dover Fueling Solutions (DFS), we are taking fueling and convenience retail to the next level. We are passionate about cultivating excellence in everything we do, but what really fuels us is our people. They’re the heart of our company. As an employee, our promise to you is that you’ll work on new and innovative products and solutions, be mentored by managers and teammates who are collaborative, caring, and act with integrity, and have the opportunity to grow in ways that are meaningful to you. Unique and interesting projects – both locally and globally – will challenge you and allow you to pursue different and rewarding career paths.

DFS is part of a legacy of leadership that spans back generations, made up of some of the most trusted, leading-edge brands in the industry. As part of Dover Corporation and with our talented, innovative, outstanding people, we are doing great things and redefining what is possible in fueling and convenience retail. Providing advanced fuel-dispensing equipment, including clean energy solutions, systems and payment, automatic tank gauging and wet stock-management solutions, DFS comprises the product brands of Wayne Fueling Systems, OPW Fuel Management Systems, ClearView, Tokheim, ProGauge, Fairbanks, LIQAL, AvaLAN, and Bulloch Technologies. Headquartered in Austin, TX, DFS has a significant technology development and manufacturing presence worldwide, including facilities in Brazil, China, India, Italy, Poland, the Netherlands, the United Kingdom and the United States.

The NPD/NPI quality engineer is a key appointment operating from a significant site with 400+ employees. We have an excellent reputation for the innovation, quality and breadth of products, supplying a wide and demanding marketplace in which the requirements for world-class quality are ever present. Our business is the development and manufacture of a broad range of fuel dispenser products with significant bespoke elements utilizing a wide range of technologies, materials, and an extended supply chain.

The role is responsible for lifecycle of NPD/NPI projects from a quality point of view, ultimately ensuring that the introduction of the new product meets the quality requirements and expectations of our customers.

Key Responsibilities:

• Represent quality in the NPD/NPI projects.
• Review proposed projects, complete the risk register associated with the change.
• With engineering define the test plan and define the pass/fail parameter.
• With engineering lead, develop the DFMEA.
• Participate in the prototype/design review, and complete the log register with the quality concerns, and rate their level of priority and risk.
• Follow up on DFMEA/Risk register/design review log register to ensure the points of concerns are addressed.
• Participate in the PFMEA in the factory.
• Complete the quality register, in line with the different phase of the project, to ensure each phase has reached the expected output to move on to the next one.
• Support the supplier quality team, in the PPAPs, and liaise with engineering for supplier development.
• Influence others, with decision based on facts.
• Sort/interpret a high volume of data to reach conclusion (Six Sigma – Minitab).
• Innovate solutions to resolve quality-related challenges in the NPD process.

Candidate Experience And Qualification:

• Bachelor’s degree in engineering, Quality or related discipline strongly preferred, or comparable combination of education and experience is required (5+ years’ experience in manufacturing).
• Familiarity with test methods and validation techniques such as design validation and verification, and environmental testing.
• Knowledge and practice of risk assessment tools like failure mode and effects analysis, fault tree analysis.
• Knowledge and practice of design for manufacturability, and design for assembly principles.
• Understanding of the product development lifecycle from concept through design, prototyping, testing and production.
• Strong communication skills to collaborate effectively with cross-functional teams, including design, manufacturing, and supply chain teams.
• Ability to communicate complex quality issues to non-technical stakeholders.
• Strong skills in statistical tools such as control charts, histograms, and capability indices (Cp, Cpk).
• Organization, time management, and prioritization skills.

Additional Attributes:

• Experience in managing supplier relationships, ensuring suppliers meet quality standards and specifications (Ability to conduct supplier audits).
• Problem-solving skills using methodologies like 8D, Five Whys, Ishikawa (Fishbone) diagrams, and Root Cause Corrective Action (RCCA).

Work Arrangement: Onsite

All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.