Import & Export Specialist in Dundee

At Dover Fueling Solutions (DFS), we are taking fueling and convenience retail to the next level. We are passionate about cultivating excellence in everything we do, but what really fuels us is our people. They’re the heart of our company. As an employee, our promise to you is that you’ll work on new and innovative products and solutions, be mentored by managers and teammates who are collaborative, caring, and act with integrity, and have the opportunity to grow in ways that are meaningful to you. Unique and interesting projects – both locally and globally – will challenge you and allow you to pursue different and rewarding career paths.

Position Summary:

The Import & Export Specialist is responsible for coordinating international shipments and ensuring accurate and timely import and export documentation. The role works closely with customers, freight forwarders, customs brokers and internal teams to support the smooth movement of goods while ensuring compliance with import/export regulations and company requirements. As part of the Customer Service team, the role plays an important part in delivering an efficient and reliable service to our customers.

Main duties and responsibilities:

• Arrange and coordinate shipments on behalf of our customers.
• Consolidate orders to ensure efficient, combined shipping.
• Create all relevant export documentation, including Commercial Invoices, Packing Lists, Export Declarations, Certificates of Origin, Airway Bills, and Bills of Lading.
• Maintain regular contact and coordination with customs brokers.
• Ensure compliance with import and export regulations through operational support, documentation review, and adherence to internal control procedures.
• Support internal and external audits by verifying documentation accuracy, regulatory alignment, and customs requirements.

Key requirements:

• Strong customer service and administration skills.
• Ability to manage a busy workload and prioritise tasks effectively.
• Excellent organisational skills.
• High level of accuracy and attention to detail.
• Excellent verbal and written communication skills.
• Proficiency in preparing packing lists and commercial invoices.
• Ability to issue all relevant documentation required against letters of credit.
• Experience liaising with freight forwarders for goods ready for dispatch.

Experience / Qualifications:

• Previous hands‑on experience in import/export procedures.
• Strong knowledge of Letters of Credit, inspection certificates, Certificates of Origin, and export licenses.
• Proficiency in Microsoft Office package (Word, Excel, PowerPoint, Outlook) and experience working with an ERP system (preferably Oracle).
• Proven experience handling customs compliance and regulatory documentation.

Work Arrangement: Hybrid

All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.