At a Glance
- Tasks: Provide essential admin and technical support to the Private Sector Housing Team.
- Company: Dover District Council, dedicated to delivering first-class public services.
- Benefits: Comprehensive benefits package, including healthcare, pension scheme, and generous leave.
- Other info: Flexible working environment with opportunities for personal and professional growth.
- Why this job: Join a supportive team and make a real impact in housing services.
- Qualifications: Strong admin skills, interest in housing issues, and good communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
Dover District Council has an exciting agenda to deliver first class public services, putting our residents at the heart of everything we do. From building new, affordable homes to exciting regeneration schemes. A career with Dover District Council offers you the opportunity to excel. As an employer, Dover District Council is proud to provide a supportive, friendly, diverse and flexible working environment in which our employees can thrive. We have a team of enthusiastic employees, delivering services they are passionate about. We are currently expanding our Private Sector Housing Team and are seeking a Technical Support Officer, providing essential administrative and technical support to support effective service delivery.
The Role & Responsibilities
Reporting to the Private Sector Housing Manager, you will provide a wide range of administrative and technical support to the Private Sector Manager, Environmental Health Officers/Senior Housing Improvement Officers within the Private Sector Housing Team. You will play a key role in ensuring the smooth day‑to‑day operation of the service, supporting performance monitoring, maintaining accurate records, and contributing to service development.
- Providing administrative support, including correspondence, data entry, payments and handling enquiries
- Managing and maintaining data, public registers, and service databases and supporting statistical and statutory reporting
- Assisting with the development and review of policies, procedures, and service documentation
- Providing information and advice to stakeholders and supporting service continuity as required
Who We Are Looking For
We are looking for an organized, adaptable, and proactive individual with strong administrative skills and an interest in supporting regulatory housing services. You will have:
- An understanding of housing issues and private sector housing service (local government experience desirable)
- Strong written and verbal communication skills
- Good organisational skills and the ability to prioritise workloads to meet deadlines
- Confidence using Microsoft Office and a willingness to learn cloud‑based case management systems
Experience & Qualifications
- Experience working in an office‑based administrative role (desirable)
- Flexible approach with experience working in a changing environment
- Ability to produce well written and accurate correspondence
- Ability to accurately interpret mathematical data and perform basic mathematical tasks
- Relevant administrative or technical qualification (desirable)
What Can We Offer?
We provide a friendly and supportive working environment where you can excel, alongside a comprehensive benefits package including:
- Benenden Healthcare Membership and Employee Assistance Programme
- Opt‑in Local Government Pension Scheme, with the opportunity to make Additional Voluntary Contributions (AVCs)
- Generous annual leave provision
- Discount scheme, including reduced membership rates at the local leisure centre
- On‑site parking
- Cycle2Work scheme
- Generous Salary Sacrifice Car Scheme
- Payment of professional membership fees
Due to the nature of this role, the successful applicant will be required to undertake an enhanced DBS check as part of their pre‑employment clearances.
What Next?
For an informal discussion about the role, please contact Tim Lovell, Private Sector Housing Manager, at Tim.Lovell@dover.gov.uk. Interviews Week commencing 18th May 2026.
Technical Support Officer - Private Sector Housing in Dover employer: Dover District Council
As a Port Health Supervisor at the Port of Dover, you will join a dedicated team committed to maintaining high standards of biosecurity and border control in a dynamic and challenging environment. Our organisation values employee well-being, offering a competitive salary with a 14% shift allowance, comprehensive healthcare benefits, and generous annual leave, all while fostering a supportive work culture that prioritises professional growth and development. With flexible working patterns and opportunities for training, this role not only promises meaningful work but also a chance to thrive in a vibrant port setting.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Officer - Private Sector Housing in Dover
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those connected to Dover District Council. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching the council's recent projects and initiatives. Show us you’re genuinely interested in their work and how you can contribute to their goals.
✨Tip Number 3
Practice your communication skills! Since strong verbal and written skills are key for this role, consider doing mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Dover District Council.
We think you need these skills to ace Technical Support Officer - Private Sector Housing in Dover
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Technical Support Officer. We want to see how you can contribute to our Private Sector Housing Team!
Show Off Your Communication Skills:Since strong written communication is key for this role, ensure your application is clear, concise, and free of errors. We love a well-structured application that reflects your attention to detail!
Highlight Relevant Experience:If you've got experience in administrative roles or knowledge of housing issues, make it shine! We’re looking for candidates who can hit the ground running, so don’t hold back on showcasing your relevant background.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure it gets to us directly and allows you to keep track of your application status easily!
How to prepare for a job interview at Dover District Council
✨Know Your Stuff
Make sure you brush up on your knowledge of housing issues and the private sector housing service. Familiarise yourself with local government practices and any recent developments in the field. This will show that you're genuinely interested and prepared for the role.
✨Show Off Your Skills
Be ready to demonstrate your strong organisational and administrative skills during the interview. Prepare examples of how you've managed workloads, prioritised tasks, or handled enquiries in previous roles. This will help the interviewers see how you can contribute to their team.
✨Communicate Clearly
Since strong written and verbal communication skills are key for this role, practice articulating your thoughts clearly. You might even want to prepare a few questions to ask about the team or the role itself, showing that you're engaged and eager to learn more.
✨Tech Savvy is a Must
Get comfortable with Microsoft Office and any cloud-based systems you might encounter. If you have experience with data management or statistical reporting, be sure to highlight that. Showing your willingness to learn new systems will impress the interviewers.
