Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Investigate housing complaints and support tenants and landlords in improving living conditions.
- Company: Join a supportive team dedicated to enhancing private sector housing.
- Benefits: Enjoy generous leave, healthcare, pension options, and discounts.
- Why this job: Make a real difference in people's lives by improving housing standards.
- Qualifications: Experience in housing or construction is a plus; A-levels or equivalent preferred.
- Other info: Flexible working environment with opportunities for professional growth.
The predicted salary is between 30000 - 40000 £ per year.
The Role & Responsibilities
Reporting to the Environmental Health Officer you will support the delivery of a wide range of private sector housing functions. The role involves investigating complaints of poor housing conditions, providing advice to landlords and tenants, and taking proportionate enforcement action where necessary.
Key responsibilities include:
- Investigating disrepair and poor housing conditions in the private rented sector
- Assessing housing conditions and supporting enforcement action where standards are not met
- Preparing evidence and assisting with statutory notices, tribunals, court proceedings, and PACE interviews
- Supporting inspections and licensing of HMOs and caravan sites
- Investigating unlawful eviction and harassment cases
- Arranging works in default and liaising with contractors
- Providing housing advice to tenants and landlords
- Supporting empty homes initiatives and the administration of housing grants and loans
- Representing the service at internal and external meetings
Who We Are Looking For
We are seeking a motivated and practical individual with experience or background in housing, construction, or a related field, who is keen to develop their skills within a regulatory housing role.
You will have:
- Knowledge of housing issues locally and nationally
- An understanding of housing legislation, private sector housing services, and building construction (Desirable)
- The ability to work confidently with tenants, landlords, and partners, including in challenging situations
- Good organisational skills, with the ability to prioritise work and meet deadlines
Experience & Qualifications
Minimum of two years’ experience in a housing, construction, or building‑related field (Desirable)
Qualified to A‑level standard or equivalent
Building, construction, or technical qualification (Desirable)
What We Can Offer
We provide a friendly and supportive working environment where you can excel, alongside a comprehensive benefits package including:
- Benenden Healthcare Membership and Employee Assistance Programme
- Opt‑in Local Government Pension Scheme, with the opportunity to make Additional Voluntary Contributions (AVCs)
- Generous annual leave provision
- Discount scheme, including reduced membership rates at the local leisure centre
- On‑site parking
- Cycle2Work scheme
- Generous Salary Sacrifice Car Scheme
- Payment of professional membership fees
Due to the nature of this role, the successful applicant will be required to undertake an enhanced DBS check as part of their pre-employment clearances. Due to the nature of the role, you will have the ability to work flexibly and will require a current full driving license effective in the UK and use of a motor vehicle for business use.
What Next?
For an informal discussion about the role, please contact Tim Lovell, Private Sector Housing Manager, at Tim.Lovell@dover.gov.uk.
Interviews: Week commencing 18th May 2026
Housing Improvements Officer (Private Sector Housing) in Dover employer: Dover District Council
Contact Detail:
Dover District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Improvements Officer (Private Sector Housing) in Dover
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions related to housing improvements and enforcement actions. Practise your responses, focusing on your experience and how it aligns with the role of a Housing Improvements Officer.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, highlight specific situations where you successfully handled complaints or worked with landlords and tenants. This will demonstrate your practical knowledge and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Housing Improvements Officer (Private Sector Housing) in Dover
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in housing or construction. We want to see how your skills match the role of Housing Improvements Officer, so don’t hold back on showcasing relevant projects or achievements!
Show Your Knowledge: Demonstrate your understanding of housing legislation and local issues in your application. We’re looking for someone who knows their stuff, so include any specific examples that show you’re up to date with current housing challenges.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for the team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly. Plus, it shows you’re keen to join us at StudySmarter!
How to prepare for a job interview at Dover District Council
✨Know Your Housing Legislation
Brush up on your knowledge of housing legislation and private sector housing services. Being able to discuss relevant laws and regulations confidently will show that you’re serious about the role and understand the complexities involved.
✨Prepare Real-Life Examples
Think of specific situations from your past experience where you’ve dealt with housing issues, whether it’s investigating complaints or working with landlords and tenants. Sharing these examples will demonstrate your practical skills and problem-solving abilities.
✨Showcase Your Communication Skills
Since the role involves liaising with various stakeholders, practice articulating your thoughts clearly. Be ready to explain how you would handle challenging conversations with tenants or landlords, as effective communication is key in this position.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the role or the team. This shows your genuine interest in the position and helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to engage with the interviewers!