Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Patrol areas, ensure parking rules are followed, and issue Penalty Charge Notices.
- Company: Dover District Council, committed to first-class public services and community focus.
- Benefits: Generous leave, healthcare membership, pension scheme, and discounts at local leisure centres.
- Why this job: Make a real difference in your community while enjoying a supportive work environment.
- Qualifications: Strong communication skills, calm under pressure, and basic IT knowledge.
- Other info: Flexible shifts, outdoor work, and opportunities for career growth.
The predicted salary is between 30000 - 42000 £ per year.
Dover District Council has an exciting agenda to deliver first class public services, putting our residents at the heart of everything we do. A career with Dover District Council offers you the opportunity to excel. As an employer, Dover District Council is proud to provide a supportive, friendly, diverse and flexible working environment in which our employees can thrive.
The Role & Responsibilities
We are looking for a professional, approachable, and community-focused individual to join our Parking Services team as a Civil Enforcement Officer (CEO). You will play a vital role in keeping our streets safe and accessible by ensuring parking regulations are followed and helping to reduce congestion and obstruction. We are seeking highly motivated individuals with good communication skills and the ability to deal calmly and professionally with difficult situations and conflict, who will be able to work over a 7-day week shift pattern.
As a Civil Enforcement Officer, you will be responsible for:
- Patrolling designated areas on foot or by vehicle to monitor parking compliance.
- Issuing Penalty Charge Notices (PCNs) to vehicles parked in contravention of regulations.
- Providing advice and guidance to the public on parking rules and restrictions.
- Reporting damaged or missing signage and road markings.
- Maintaining accurate records and using handheld devices to log enforcement activity.
Who We Are Looking For:
- Excellent communication and customer service skills.
- Ability to remain calm and professional in challenging situations.
- Good level of physical fitness for outdoor patrols in all weathers.
- Basic IT skills and ability to use handheld enforcement devices.
- Previous experience in enforcement or a public-facing role is an advantage.
What Can We Offer?
We can provide a friendly and supportive environment for you to excel in. We also offer several employee benefits, subject to eligibility criteria, such as:
- Benenden Healthcare Membership and access to an Employee Assistance Programme.
- An Opt-in Local government pension scheme with the opportunity for staff to make advanced, voluntary contributions (AVCs) to top up their pension.
- A generous annual leave provision.
- A discount scheme including reduced membership rates at the local leisure centre.
- On-site parking.
- Cycle2Work scheme (eligibility criteria applies).
- Generous Salary Sacrifice Car Scheme (eligibility criteria applies).
Due to the nature of this role, the successful applicant will be required to undertake a Standard DBS check as part of their pre-employment clearances. A full valid UK driving license is required for this role. The quality of your application will be considered as part of the recruitment process.
What Next?
If you would like to have an informal discussion with the recruiting manager, please contact Tracy Edwards, Civil Enforcement Supervisor at parking@dover.gov.uk. Interviews to be held on 1 December 2025. Please note this advert will close once sufficient applications have been received which may be before the closing date.
Civil Enforcement Officer in Dover employer: Dover District Council
Contact Detail:
Dover District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer in Dover
✨Tip Number 1
Get to know the company culture! Before your interview, check out Dover District Council's website and social media. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their community-focused approach.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how you can demonstrate your excellent communication skills and ability to handle challenging situations calmly, which are key for a Civil Enforcement Officer.
✨Tip Number 3
Dress the part! Even though this role is about being out and about, showing up to your interview in smart, professional attire can make a great first impression. It shows you take the opportunity seriously and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email to the recruiting manager can set you apart from other candidates. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Civil Enforcement Officer in Dover
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Civil Enforcement Officer. We want to see how you can contribute to our mission of delivering first-class public services.
Showcase Your Communication Skills: Since excellent communication is key for this role, use your application to demonstrate your ability to handle difficult situations calmly and professionally. Share examples that showcase your customer service skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Dover District Council
✨Know Your Stuff
Make sure you understand the role of a Civil Enforcement Officer and the responsibilities that come with it. Familiarise yourself with parking regulations and common issues faced in the role. This will help you answer questions confidently and show your genuine interest in the position.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated in previous jobs. Think about times when you’ve dealt with difficult situations or provided guidance to others. This will demonstrate your ability to handle the public professionally.
✨Stay Calm Under Pressure
The job can involve challenging situations, so be ready to discuss how you remain calm and composed. Prepare scenarios where you successfully managed conflict or stressful situations. This will highlight your suitability for the role and reassure the interviewers of your capabilities.
✨Dress the Part
Even though this is a practical role, first impressions matter! Dress smartly for your interview to convey professionalism. It shows respect for the opportunity and sets a positive tone for the conversation.