HSE and Quality Supervisor in London

“TWG”, A Dover Company, is the group name we use to refer to the industry’s foremost producers of quality winches, hoists, gear drives and electronic monitoring systems for global industrial applications. The seven brands comprising TWG include Tulsa Winch, Rufnek, Greer, dp Winch, Gear Products, Pullmaster and LANTEC. Operating from the Jenks, Oklahoma facility are the Tulsa Winch, Rufnek, Greer, dp Winch and Gear Products brands with Pullmaster and LANTEC brands operating from Surrey, British Columbia, Canada.

By drawing upon the talent of our dedicated employees and the strengths of these brands, TWG has become known around the world for providing innovative products and solutions designed and manufactured to high quality standards and delivered to our customers on time. The products and solutions produced by TWG find their way into diverse applications including onshore oil and gas, the utility industry, commercial and governmental towing and recovery, construction and offshore cranes, marine applications including fishing and cargo handling, forestry and mining applications and a myriad of other construction applications.

This position is accountable to the Manager, Quality and Safety with responsibility for the implementation of the concepts, practices and procedures within the health, safety and environmental fields and Quality Assurance with responsibility for quality planning, process improvement and problem resolution including all Integrated Management procedures.

• Safety: Advises appropriate staff when parts are non-conforming and manages non-conforming materials.
• Reports test results of sample parts to stakeholders as required.
• Formulates and maintains quality control objectives and supervises quality workers engaged in operations and quality control processes.
• Plans, promotes, and organizes quality training activities for Quality Control Department and production staff.
• Investigates and addresses quality complaints.
• Plans and coordinates procurement, maintenance, calibration and records for inspection and testing equipment.

• Administers safety training of all managers, supervisors and leads.
• Coordinates safety training as applicable with needs and WBC requirements.
• Maintains compliance with governmental regulatory agencies.
• Manages waste disposal contracts, procedures and compliance.
• Communicates Safety alerts resulting from inspections, near misses and injuries.
• Coordinates routine fire and alarm system, crane and elevator inspections and testing.
• Coordinates spill cleanup and prevention.
• May be required to help in other departments as directed.

This position is also responsible for, with authority to follow ISO procedures, initiating action to prevent problems, documenting quality problems, contributing to problem solutions, verifying implementation of solutions, controlling further processing when a problem is identified, protecting the environment, including preventing pollution, analyzing or identifying areas for correction or improvement.

• Quality/Audit Leadership: Acts as the internal Lead ISO Auditor.
• Ensures internal ISO audits are done effectively and on time.
• Leads external ISO audit prep company wide.
• Ensures all quality assurance schedules are maintained.

• Provide root cause and corrective actions for production and supplier quality issues.
• Work closely with the Manager Quality and Safety in developing internal quality improvement plans.

• Establish and maintain ISO policy and procedures.
• Combine and integrate PMW & LWG ISO policies and procedures into one document/one practice for TWG Canadian Operations.
• Work along with all departments to ensure ISO procedures are kept up to date.
• Work along with Engineering to provide corrective actions internally and to external customers.

• Implements ongoing improvement processes working with interdepartmental teams.
• Develop and manage quality assurance and environmental metrics for performance improvement of all teams and to measure key suppliers.
• Measures the internal cost of quality.
• Utilizes six sigma/various Lean management techniques where needed.

• Manages and responds to quality assurance and environmental issues with related groups such as IT support, Engineering, Supply Chain/outside services/purchased product, Manufacturing and Sales/Customer support.

• Bachelor’s Degree in related field and two to three years-related combined experience in the areas of Safety, Quality Control, Continuous Improvement and Operations; or equivalent successful combination of education and experience.
• Must be able to travel as required and/or directed.

• Change Leadership: Aligns an organization and its people to drive for improvement and adopt new, challenging directions.
• Builds and Manages Collaborative Relationships: Establishes and nurtures numerous relationships within Dover.
• Results Driven: Produces results that exceed Dover’s strategic objectives via a combination of planning and implementation, while living the Dover Values.

• Proficiency using the Company’s ERP software, communication systems, computer systems, software systems, operating systems, including but not limited to Microsoft Office, PowerPoint, Excel and other related programs.
• Strong history of applying continuous improvement concepts and tools.
• Strong analytical skills.
• Strong interpersonal and leadership skills.
• Excellent organizational and time management skills.

• Must be able to perform the following physical activities: standing, walking, sitting, kneeling, bending, lifting, balancing, stooping, reaching, handling, feeling, talking, hearing, seeing.
• Must be able to move around obstructions such as boxes, chairs, desks, office equipment and other related items that may be on the floor, move around airports, in and out of airplanes or other approved means of transportation.
• May require lifting up to 50 pounds with or without lifting aids and devices.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Must be able to work in a non-climate-controlled manufacturing shop and climate-controlled office environment as job duties require.
• May be exposed to loud operating machinery and cold or hot temperatures.

The requirements and characteristics listed and described are representative of the knowledge, skills, abilities required, and conditions encountered performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Additional duties may be performed by individuals currently holding this or similar positions and additional duties may be assigned.