At a Glance
- Tasks: Install, service, and repair innovative equipment while providing top-notch customer support.
- Company: Markem-Imaje, a leader in product identification and traceability solutions.
- Benefits: Company car, performance bonuses, and growth opportunities in a dynamic environment.
- Other info: Hybrid work arrangement with opportunities for training and career advancement.
- Why this job: Join a team that values innovation and customer satisfaction while developing your technical skills.
- Qualifications: Experience in field service engineering and strong troubleshooting skills required.
The predicted salary is between 30000 - 40000 £ per year.
Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full range of reliable and innovative inkjet, thermal transfer, laser, print and label application systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.
The Role
As Technical Service Engineer you will be a part of our technical service team, providing technical support to our local customers. You will have an opportunity to develop your professional career in a highly professional environment with innovative equipment. This is a field-based role covering customers around the Yorkshire.
What you will do:
- Perform Installation, Commissioning, Service and Repair of our equipment
- Perform training, both internally and externally where needed
- Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault/solution codes, installed base data maintenance (serial number, ink, counter value, functional location), reverse flow, billing block code, billing request confirmation
- Actively promote M-I service products to our customers
- Travel to customers site within your regional area along with occasional travel nationally to attend training events and meetings
- Build strong relationships with our customers by delivering first class customer service
- Attend technical training to continuously develop product knowledge and skills
What you need to have:
- Experience as a Field Service Engineer or Technical Service Engineer in the industrial or manufacturing sectors, with a strong focus on Electrical/Mechanical technical troubleshooting
- Full UK Driving License
- Proven ability to assess technical situations, diagnose issues, and provide proactive, effective solutions
- Skilled in adhering to procedures while efficiently managing time and tasks in a dynamic environment
- Proficient in managing multiple tasks simultaneously without compromising quality
- Certifications in Electrical/Mechanical Engineering, Networking, Software, or related fields are a plus, though not required
- In-depth knowledge of technical products, particularly those similar to MI's product range, is an advantage but not essential
What we offer:
- Company car
- Performance based yearly merit increase
- Growth opportunities & international environment
You’ll only be the right candidate if you are aligned to our values and culture:
- Winning through customers
- High ethical standards, openness and trust
- Expectations for results
- Respect and value people
If you believe you match our values and have the experience we’re looking for, then apply! We can’t wait to hear from you.
Location: Bradford/Leeds
Work Arrangement: Hybrid
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
Technical Service Engineer in Aberford employer: Dover Corporation
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