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- Tasks: Support our veterinary team in providing exceptional care to pets.
- Company: Join CVS Group, a leading veterinary services provider in the UK.
- Benefits: Enjoy competitive pay, generous leave, and staff discounts on pet care.
- Why this job: Make a real difference in the lives of animals every day.
- Qualifications: Strong communication skills and experience in animal welfare are essential.
- Other info: Be part of a welcoming team with opportunities for personal growth.
The predicted salary is between 20000 - 24000 £ per year.
Are you passionate about making pets a priority? So are we! We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Patient Care Assistant at Dovecote Veterinary Hospital in Castle Donington. This is a full-time role, working 40 hours per week.
About CVS: CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division. Our success is derived from the passion our people have for animals and for making pets a priority, it’s what is at the heart of our work, every day.
About Dovecote Veterinary Hospital: Dovecote Veterinary Hospital is accredited by the RCVS and offers both first opinion and referral services including Neurology, Orthopaedics, Oncology, Soft Tissue, Internal Medicine, Dermatology, and Ophthalmology. We also have the Mi-Night service operating here during the night and at the weekends. We are a large welcoming team that encourages colleagues to learn and gain skills.
About the role: The Patient Care Assistant role is one of the foundations of an outstanding veterinary practice, and as a PCA you will be involved in supporting our team of qualified RVNs and Vets to provide outstanding care to our patients.
- Nursing care to patients
- Assisting Vets and Nurses in restraining animals for treatment
- Cleaning, walking, and feeding of patients
- Preparation of operating facilities
- General cleaning and maintenance duties
- Running internal lab samples
- Covering the receptionist desk, including answering queries, calls, booking appointments and taking payments
What we’re looking for in our Veterinary Patient Care Assistant:
- An excellent communicator with strong empathy
- Excellent customer service skills and experience in dealing with members of the public
- Experience in animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
- Resilient with the ability to cope with potentially distressing and emotional situations
- A positive attitude and excellent teamwork skills
- Experience in caring for animals in a veterinary environment would be desirable
What we can offer you:
- Salary will be in line with the National Minimum Wage
- Generous annual leave entitlement of 5 weeks per year plus Bank Holidays
- Buy/sell up to an additional 4 weeks annual leave!
- Staff discount scheme on Veterinary bills and products
- A range of health benefits
- Employee Assistance Programme and access to over 400 Mental Health First-Aiders and more!
Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible. CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.
To apply for this position please click 'Apply Now'.
Patient Care Assistant employer: Dovecote Veterinary Hospital (Castle Donington)
Contact Detail:
Dovecote Veterinary Hospital (Castle Donington) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Dovecote Veterinary Hospital and CVS Group. Understanding their values and services will help you connect with the team and show your genuine passion for animal care.
✨Tip Number 2
Practice your communication skills! As a Patient Care Assistant, you'll need to communicate effectively with both the team and pet owners. Try role-playing common scenarios with a friend to boost your confidence and ensure you're ready to shine in the interview.
✨Tip Number 3
Show your empathy! During the interview, share examples of how you've handled emotional situations or provided excellent customer service. This will demonstrate your ability to cope with the challenges of the role and your commitment to animal welfare.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets noticed and shows that you’re serious about joining our passionate team at Dovecote.
We think you need these skills to ace Patient Care Assistant
Some tips for your application 🫡
Show Your Passion for Animals: Make sure to highlight your love for pets in your application. We want to see that you genuinely care about animal welfare and are excited about the role of a Patient Care Assistant.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! We recommend customising your application to reflect the skills and experiences that match what we’re looking for in a Veterinary Patient Care Assistant.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website: To make things easier for us both, please apply directly through our website. It’s the best way to ensure your application gets to the right place and is reviewed promptly!
How to prepare for a job interview at Dovecote Veterinary Hospital (Castle Donington)
✨Know Your Stuff About Animal Care
Brush up on your knowledge of animal welfare and the specific responsibilities of a Patient Care Assistant. Be ready to discuss your experience with feeding, cleaning, and handling animals, as well as any relevant situations where you demonstrated empathy and care.
✨Show Your Passion for Pets
During the interview, let your enthusiasm for animal care shine through. Share personal stories or experiences that highlight your love for pets and how it drives your desire to work in a veterinary environment. This will resonate with the interviewers who value passion.
✨Prepare for Emotional Scenarios
Given the nature of the role, be prepared to discuss how you would handle distressing situations involving animals. Think of examples where you've shown resilience and compassion, and be ready to explain your approach to maintaining a positive attitude in tough times.
✨Practice Your Communication Skills
As an excellent communicator, you'll need to demonstrate your ability to interact with both animals and their owners. Practice answering common interview questions clearly and confidently, and consider how you can showcase your customer service skills during the conversation.
