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Dove House is an Outstanding school and is one of five schools within Solent Academies Trust. We are seeking to recruit a highly organised, proactive and compassionate individual to join our family support team.
Personal attributes
The Family Support Worker will, under the guidance of the Family Support Lead, provide high quality support to children and families as part of a multi-agency approach to improving outcomes for our pupils. This is a pivotal role requiring excellent communication skills.
Duties
- Work with staff to ensure that families receive any additional support that may be needed in order to gain support
- Provide support to families that may include signposting and/or making referrals for services
- Liaise professionally with external agencies
- Establish positive relationships with pupils, acting as a role model and setting high expectations.
Who we are looking for
You will:
- Hold a current UK Driving Licence with Business Insurance
- Have recent experience of working in a school
- Be an excellent communicator both verbally and written
- Be able to work as part of a team
- Have a good understanding of SEND
- Hold a recent Designated Safeguarding Lead qualification or be willing to train towards this
- Have excellent interpersonal skills; an active listener and the ability to have ‘difficult’ conversations where necessary
- Have excellent ICT skills
- Be resilient, patient, caring and understanding
Training will be given to the successful candidate.
Our Relational Culture Charter guides us to work together and support each other through:
- Effective Communication
- High Challenge & High Support to Empower
- Respect for All
- Solution-Focused Approaches
We believe that when relationships thrive, people thrive – and so do the children and young people we serve.
Salary & Benefits
Band 6
37 hours a week, term time only + 1 week, permanent.
Actual Salary £25,973 - £29,490 + SEN Allowance
By joining Dove House Academy, we offer you:
- Excellent staff induction with a commitment to high quality professional development aligned in relational leadership and HR excellence
- A culture rooted in relational practice, belonging, and well-being
- A workplace where your values, voice, and contribution truly matter
- Local Government Pension Scheme with the option of a 50/50 contribution to build over time
- Increase in paid weeks after 5 years of service from 46.3 weeks to 47.1 weeks
- SEN Allowance with an increase after 3 and 5 years of service
- Life Insurance - 3 times annual salary (for members of the pension scheme)
- Wellbeing Inset Day to support the wellbeing of our staff
- Free onsite parking
- Access to our onsite Fitness Suite
- CPD opportunities to support Career development
- Employee Referral Scheme
- Employee Benefits Platform
The hours for these roles are Monday, Tuesday, Thursday, and Friday 8.00am – 3.45pm and Wednesday 8.00am - 4.30pm. You will work for 39 weeks of the year; however, you will be paid for 46.3 weeks. Your salary will be paid over 12 months of the year.
If you want to make a positive difference and enrich the lives of our pupils, then this could be the school for you!
Location
Dove House Academy
Sutton Road
Oakridge, Basingstoke
Hampshire
RG21 5SU
Closing Date for applications is Wednesday 14th October2026, 9am.
Interviews will be held week commencing 2nd November2026.
Equal opportunities
Solent Academies Trust welcome applications regardless of age, gender, ethnicity, or religion. Only applications submitted on the academy’s application form will be accepted Solent Academies are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to an enhanced Disclosure and Barring Service checks along with other relevant employment checks.
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Family Support Worker in Basingstoke employer: Dove House School
Solent Academies Trust is an exceptional employer dedicated to fostering a supportive and inclusive work environment. With a strong emphasis on professional development, employees benefit from tailored training opportunities and a culture that prioritises wellbeing and relational practices. Located in Portsmouth, the Trust offers competitive salaries, generous leave entitlements, and a commitment to equity and social inclusion, making it a rewarding place to grow your career while positively impacting the lives of children and young people.
