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For Companies At a Glance
- Tasks: Lead multiple retail stores, drive sales, and ensure top-notch customer service.
- Company: Join Dove House Hospice, a compassionate organisation providing end-of-life care for over 40 years.
- Benefits: Enjoy a competitive salary, generous leave, pension scheme, and health service discounts.
- Other info: Flexible working hours with some weekends and evenings; driving licence needed.
- Why this job: Make a real impact in your community while fostering a motivated team in charity retail.
- Qualifications: Experience in retail management, staff development, and financial target implementation required.
The predicted salary is between 29700 - 32800 £ per year.
About Us
We are Dove House Hospice, a local hospice that have been providing end-of-life care for people in Hull and East Yorkshire for over 40 years. Dedicated to our patients and their families, our unique person-centred care focuses on the needs of the person we are caring for, not just their illness, and our staff are committed to making staying at Dove House a home from home experience.
We are now looking for a Retail Area Manager to join our team on a full-time, permanent basis.
The Benefits
- Salary of £34,776 - £38,974 per annum
- 22 days’ annual leave plus bank holidays, plus 2 days
- Group Personal Pension scheme
- Enhanced Maternity, Paternity, Adoption and Shared Parental Leave pay
- Death in service insurance cover of 3 x annual salary
- Up to 6 months’ full occupational sick pay
- Free onsite parking at Dove House Hospice, Chamberlain Road
- Access to Health Services Discounts
- Access to a Christmas savings club
This is a fantastic opportunity for a proactive retail or commercial professional with experience managing a chain of multi-site stores or businesses to join our compassionate and dedicated organisation. You’ll have the chance to be an ambassador for our vital hospice, using your passion for charity retail to foster a motivated team, engage with local supporters and promote our vision of compassionate care for every patient. So, if you want to help drive the success of our retail operations and raise crucial funds for our hospice services, then apply today.
The Role
As a Retail Area Manager, you will oversee the day-to-day operations of multiple retail stores, driving sales and ensuring high standards of customer service. You will be responsible for leading your retail area to ensure financial targets are met. You will develop and implement strategies to increase sales and profitability, manage budgets and recruit, train, and support shop managers, staff and volunteers. You will act as a brand ambassador to promote the mission and values of our organisation within the local community. Additionally, you will ensure compliance with our policies, manage stock levels and co-ordinate visual merchandising and marketing efforts to enhance store appeal.
Additionally, you will:
- Monitor store performance and provide regular reports to the Head of Retail
- Build relationships with local communities and engage in fundraising activities
- Oversee customer feedback management and ensure continuous improvement
About You
To be considered as a Retail Area Manager, you will need:
- Experience in retail, charity retail or the commercial sector
- Experience managing a chain of multi-site stores or businesses
- Experience managing and developing staff
- Experience developing, understanding and implementing financial targets
- Experience using EPOS systems and analysing sales data
- A full, valid driving licence and access to a car
Please note, you will be required to work some weekends and evenings and be part of the on-call rota.
Other organisations may call this role Regional Retail Manager, Area Sales Manager, Multi-Site Manager, Territory Manager, Retail Operations Manager, Regional Store Manager, or Area Operations Manager.
Webrecruit and Dove House Hospice are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you’re looking for an impactful role as a Retail Area Manager, please apply via the button shown.
Contact Detail:
Dove House Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Area Manager
✨Tip Number 1
Familiarise yourself with Dove House Hospice's mission and values. Understanding their commitment to compassionate care will help you align your approach and demonstrate your passion for charity retail during the interview.
✨Tip Number 2
Network within the local community and charity sector. Engaging with local supporters and other charities can provide insights into the retail landscape and show your dedication to community involvement, which is crucial for this role.
✨Tip Number 3
Prepare to discuss your experience in managing multi-site operations. Be ready to share specific examples of how you've driven sales and improved customer service across different locations, as this will be key to showcasing your suitability for the position.
✨Tip Number 4
Research current trends in charity retail and fundraising. Being knowledgeable about the latest strategies and challenges in the sector will allow you to present innovative ideas that could benefit Dove House Hospice's retail operations.
We think you need these skills to ace Retail Area Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly in multi-site operations. Emphasise any achievements related to sales targets and team leadership.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for charity retail and your understanding of Dove House Hospice's mission. Mention specific examples of how you've driven sales and improved customer service in previous roles.
Highlight Relevant Skills: In your application, focus on skills such as financial management, staff development, and community engagement. These are crucial for the Retail Area Manager role and should be clearly articulated.
Showcase Your Leadership Experience: Provide examples of how you've successfully managed teams in the past. Discuss your approach to training and supporting staff, as well as how you foster a motivated work environment.
How to prepare for a job interview at Dove House Hospice
✨Show Your Passion for Charity Retail
Make sure to express your enthusiasm for charity retail during the interview. Share any personal experiences or stories that highlight why you are passionate about working in this sector, as it aligns with the values of Dove House Hospice.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully managed teams in previous roles. Discuss your approach to motivating staff and volunteers, as well as how you handle challenges within a multi-site environment.
✨Understand Financial Targets
Be ready to discuss your experience with financial management. Highlight specific instances where you met or exceeded sales targets, and explain how you developed strategies to drive profitability in your previous roles.
✨Engage with Local Communities
Research Dove House Hospice's community involvement and be prepared to discuss how you would build relationships with local supporters. Share ideas on how to engage the community in fundraising activities and promote the hospice's mission.