At a Glance
- Tasks: Supervise daily shop operations and deliver exceptional customer service.
- Company: Dove House Hospice, making a difference in the community.
- Benefits: Competitive salary, supportive team environment, and meaningful work.
- Other info: Flexible hours with opportunities to make a real impact.
- Why this job: Join a passionate team and help raise vital funds for local people.
- Qualifications: Experience in retail and strong leadership skills.
Shop Location: 380-386 Hessle Road, Hull, HU3 3SD
Salary: £24,785 Per Anum FTE - Actual Salary £19,827 Per Annum
Hours of work: 30 hours per week, working 4 out of 7 days. Working between the hours of 08:45-17:15 Monday and Saturday, 09:45-16:15 Sunday.
Responsibilities:
- Take an active role in the day to day running of the shop, from delivering exceptional customer service to creating eye‑catching displays.
- Support a dedicated team of volunteers.
- Help raise vital funds for the hospice.
- Help create a bright, welcoming space where customers, donors and volunteers feel at home.
- Work closely with the Shop Manager.
About the role:
At Dove House Hospice, every moment matters and our retail shops play a vital role in supporting local people living with life‑limiting illnesses. As a Retail Supervisor you’ll be part of a passionate and positive team, helping to create a bright, welcoming space where customers, donors and volunteers feel at home.
Retail Supervisor, Hessle Road employer: Dove House Hospice Ltd.
Dove House Hospice is an exceptional employer that prioritises a supportive and inclusive work culture, where every team member plays a crucial role in making a difference in the community. As a Retail Supervisor on Hessle Road, you will enjoy flexible working hours, opportunities for personal growth, and the satisfaction of contributing to a meaningful cause while working alongside a dedicated team of volunteers. Join us in creating a welcoming environment that not only serves our customers but also enriches the lives of those we support.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor, Hessle Road
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Dove House Hospice Ltd., may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Supervisor, Hessle Road
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Dove House Hospice Ltd. that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Dove House Hospice Ltd. will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Dove House Hospice Ltd. and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Dove House Hospice Ltd.
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Dove House Hospice Ltd., it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Dove House Hospice Ltd.!
