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- Tasks: Lead a team to ensure a welcoming shop environment and excellent customer service.
- Company: Join Dove House, a community-focused charity making a real difference.
- Benefits: Competitive salary, flexible hours, and the chance to support a great cause.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
- Why this job: Make a meaningful impact while developing your leadership skills in retail.
- Qualifications: Retail experience and strong organisational skills are essential.
The predicted salary is between 26503 - 26503 £ per year.
Location: Market Weighton
Salary: £26,503 full time equivalent per annum
Hours of work: 30 hours or 37.5 hours per week available (to be worked 4 or 5 out of 7 days on a rota basis) Monday to Sunday (this will include Bank Holidays). Daily hours 08:45-17:15 Monday to Saturday and 09:45-16:15 on Sundays.
About the shop and role: As a Shop Manager, you will lead the smooth and effective running of one of our Dove House shops, ensuring a professional, welcoming environment that reflects our values of being passionate, positive and professional. You’ll work closely with staff and volunteers to deliver excellent customer service, maximise income and maintain a safe, compliant and well merchandised shop.
Competencies we are looking for:
- Provide outstanding customer service and represent Dove House with professionalism.
- Lead and motivate a team, offering guidance, support and clear direction.
- Manage stock, pricing, merchandising and shop layout to maximise income.
- Work calmly under pressure and use your initiative to problem solve.
- Use EPOS systems and basic IT confidently.
Why this role matters: Are you an enthusiastic, community minded and motivated by making a meaningful difference, this role offers a rewarding opportunity to support the work of Dove House Hospice.
Joining us: If the answers are yes, then team Dove House is for you!
More information: Please download our Recruitment Pack for more information about this exciting opportunity.
Shop Manager, Market Weighton employer: Dove House Hospice Ltd.
Contact Detail:
Dove House Hospice Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager, Market Weighton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Dove House and its values. This will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you provided outstanding service or resolved issues. Be ready to share these stories during your interview to demonstrate your capabilities.
✨Tip Number 3
Show off your leadership skills! Prepare to discuss how you've motivated and guided teams in the past. Highlight your ability to create a positive environment, as this is key for the Shop Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and comfortable with using systems, which is a big plus for this role.
We think you need these skills to ace Shop Manager, Market Weighton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how passionate you are about making a difference in the community and supporting Dove House's mission.
Tailor Your CV: Make sure to customise your CV to highlight relevant retail experience and skills that match the job description. We’re looking for strong organisational skills and the ability to lead a team, so showcase those!
Be Professional Yet Approachable: Your written application should reflect the professional yet welcoming environment we strive for at Dove House. Use a friendly tone while maintaining professionalism to show us you’re the right fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity as a Shop Manager.
How to prepare for a job interview at Dove House Hospice Ltd.
✨Know the Shop Inside Out
Before your interview, make sure you research Dove House and its values. Familiarise yourself with their mission and how the shop contributes to the community. This will help you demonstrate your passion for the role and show that you're genuinely interested in making a difference.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated and guided a team. Think about specific challenges you faced and how you overcame them, as this will highlight your organisational skills and ability to work under pressure.
✨Customer Service is Key
Be ready to discuss your approach to outstanding customer service. Think of scenarios where you went above and beyond for customers or resolved issues effectively. This will show that you understand the importance of creating a welcoming environment and can represent Dove House professionally.
✨Familiarise Yourself with Retail Operations
Brush up on your knowledge of stock management, pricing, and merchandising. Be prepared to discuss how you would maximise income through effective shop layout and product placement. Showing that you have a solid grasp of retail operations will set you apart as a strong candidate.