At a Glance
- Tasks: Support the Shop Manager in creating a welcoming environment and ensuring smooth shop operations.
- Company: Join a vibrant hospice charity shop dedicated to community support.
- Benefits: Competitive salary, flexible hours, and the chance to make a difference.
- Other info: Flexible working hours with opportunities for personal growth and development.
- Why this job: Be part of a team that values customers, donors, and volunteers while gaining valuable experience.
- Qualifications: Strong customer service skills and a passion for community engagement.
The predicted salary is between 9914 - 9914 £ per year.
£24,785 FTE per annum, actual salary £9,914
Location: Longhill Shop (102 Shannon Road, Longhill, Hull, HU8 9PD)
Hours of work: 15 hours per week, 2 out of 7 days on a rota basis, Monday to Sunday (including Bank Holidays). Daily hours: 08:45-17:15 (Mon-Sat), 09:45-16:15 (Sun).
As an Assistant Shop Manager, you'll help create a welcoming environment where customers feel supported, donors feel appreciated, and volunteers feel valued. Working alongside your Shop Manager, you'll play an active part in ensuring the shop runs smoothly, efficiently and with our hospice values at its heart.
Responsibilities:- Support the Shop Manager in day to day running of a busy, vibrant shop, ensuring a positive experience for all visitors.
- Provide excellent customer service, building warm and genuine connections with customers, donors and volunteers.
- Help manage stock flow, pricing, merchandising and Gift Aid processes, ensuring donations are used to their full potential and displayed attractively and commercially.
- Review sales information, spot opportunities to increase income and help grow footfall through great displays and local engagement.
Please download our recruitment pack for more details on the role, terms and conditions and why you should apply to be part of something amazing!
Assistant Shop Manager, Longhill in Hull employer: Dove House Hospice Ltd.
As an Assistant Shop Manager at our Longhill location, you will be part of a compassionate team dedicated to making a difference in the community. We pride ourselves on fostering a supportive work culture that values every employee, offering opportunities for personal and professional growth while ensuring a positive experience for customers, donors, and volunteers alike. Join us in creating a welcoming environment where your contributions truly matter and are appreciated.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager, Longhill in Hull
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Dove House Hospice Ltd., may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Assistant Shop Manager, Longhill in Hull
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Dove House Hospice Ltd. that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Dove House Hospice Ltd. will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Dove House Hospice Ltd. and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Dove House Hospice Ltd.
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Dove House Hospice Ltd., it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Dove House Hospice Ltd.!
