At a Glance
- Tasks: Support the Shop Manager in creating a welcoming environment and delivering excellent customer service.
- Company: Join a vibrant retail shop that values community and compassion.
- Benefits: Competitive salary, flexible hours, and the chance to make a difference.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
- Why this job: Be part of a team that connects with customers and supports a great cause.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 19827 - 24785 £ per year.
£24,785 FTE per annum, actual salary £19,827
Hours: 30 hours per week to be worked 4 days out of 7 on a rota basis.
Location: Dove House Retail Shop - Goole, 35-39 Boothferry Road, Goole, DN14 5DE
Overview: As an Assistant Shop Manager, you’ll help create a welcoming environment for customers, donors and volunteers, ensuring the shop runs smoothly, efficiently and with our hospice values at its heart.
Responsibilities:
- Support the Shop Manager in the day‑to‑day running of a busy, vibrant shop, delivering a positive experience for everyone.
- Provide excellent customer service, building warm and genuine connections with customers, donors and volunteers.
- Manage stock flow, pricing, merchandising and Gift Aid processes, ensuring donations are used to their full potential and displayed attractively.
- Review sales information, spot opportunities to increase income and help grow footfall through great displays and local engagement.
Assistant Shop Manager, Goole employer: Dove House Hospice Ltd.
As an Assistant Shop Manager at Dove House Retail Shop in Goole, you will be part of a compassionate team dedicated to making a difference in the community. The company fosters a supportive work culture that values employee growth and development, offering opportunities to enhance your skills while contributing to a meaningful cause. With a focus on customer engagement and a vibrant shop atmosphere, this role provides a rewarding experience for those looking to make a positive impact.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager, Goole
✨Tip Number 1
Get to know the shop and its community! Before your interview, pop into the Dove House Retail Shop and chat with the staff. This shows your genuine interest and helps you understand the vibe of the place.
✨Tip Number 2
Show off your customer service skills! Think of examples where you've created a positive experience for customers or resolved issues. We want to see how you can build those warm connections that are so important in this role.
✨Tip Number 3
Be ready to discuss stock management! Brush up on how you’ve handled stock flow and merchandising in the past. We love to hear about your creative ideas for displays that could attract more footfall.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to be part of our team at Dove House.
We think you need these skills to ace Assistant Shop Manager, Goole
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating a welcoming environment for customers and volunteers. Share any relevant experiences that highlight your passion for retail and community engagement.
Tailor Your CV:Make sure your CV is tailored to the Assistant Shop Manager role. Highlight your experience in customer service and any previous retail management roles. We love seeing how your skills align with our values, so don’t be shy about showcasing your achievements!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors – we want to see your attention to detail!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role and our values right there!
How to prepare for a job interview at Dove House Hospice Ltd.
✨Know the Shop Inside Out
Before your interview, take some time to research Dove House Retail Shop and its values. Familiarise yourself with their mission and how they engage with the community. This will help you demonstrate your genuine interest in the role and show that you align with their ethos.
✨Showcase Your Customer Service Skills
As an Assistant Shop Manager, excellent customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers or resolved issues effectively. This will highlight your ability to create a welcoming environment and build connections.
✨Be Ready to Discuss Stock Management
Since managing stock flow and merchandising is part of the role, think about your previous experiences with inventory management. Be prepared to discuss how you've handled stock, pricing, and displays in the past, and how you can apply that knowledge to enhance the shop's performance.
✨Engage with Local Community Insights
The job involves increasing footfall through local engagement. Come up with a few ideas on how to attract more customers to the shop. Whether it's hosting events or collaborating with local businesses, showing initiative will impress the interviewers and demonstrate your commitment to the role.
