At a Glance
- Tasks: Lead and mentor a team of Property Managers while managing your own portfolio.
- Company: Respected residential block management company with a strong reputation.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Other info: Opportunity for career growth in a company that values expertise and collaboration.
- Why this job: Make a real impact on client relationships and service delivery in a dynamic setting.
- Qualifications: Experience in block management and strong leadership skills.
The predicted salary is between 45000 - 55000 Β£ per year.
Are you an experienced Block Manager ready to take the next step into leadership, or an established Team Leader looking for a role where you can genuinely influence performance, client relationships and service delivery?
Our client is a well-respectedr esidential block management company with an outstanding reputation for delivering exceptional service across a portfolio of predominantly London-based developments.
With around 80% of the portfolio comprising high-rise residential buildings, this is an excellent opportunity to join a business that values expertise, collaboration and professional development.
As Team Leader, you'll be responsible for leading, mentoring and developing a team of approximately 7 Property Managers, ensuring they deliver an exceptional service to clients while maintaining the highest standards of compliance.
Alongside your leadership responsibilities, you will retain a small portfolio of your own, allowing you to remain hands-on while focusing primarily on team performance, client satisfaction and operational excellence.
Key Responsibilities Lead, coach and support a team of Block Property Managers, driving performance and professional development.
Monitor workloads, KPIs and service standards across the team.
Act as the escalation point for complex resident, leaseholder and client queries.
Build and maintain strong relationships with key clients, including devel...
Team Leader Block Management employer: Dove & Hawk
Dove & Hawk is an exceptional employer that values its employees by fostering a collaborative and supportive work culture in Swansea. With a focus on professional growth, the company offers ample opportunities for career advancement while managing a diverse portfolio of over 2000 units. The hybrid work model provides flexibility, making it an ideal workplace for those seeking a meaningful and rewarding career in property management.