At a Glance
- Tasks: Manage key client portfolios and deliver exceptional service while driving growth.
- Company: Join the fastest-growing top 20 accountancy firm in the UK.
- Benefits: Competitive salary, hybrid working, and opportunities for professional development.
- Other info: Dynamic team environment with excellent career advancement opportunities.
- Why this job: Make a real impact by enhancing client experiences and driving business growth.
- Qualifications: Experience in service charge management and strong client relationship skills.
The predicted salary is between 45000 - 55000 £ per year.
My client, the fastest-growing top 20 accountancy firm in the UK, is looking for an experienced Service Charge Manager to join their team in Milton Keynes. This is a high impact role where you'll manage a portfolio of key clients, delivering exceptional service while driving growth opportunities.
To oversee and review service charge accounts alongside guiding your team to deliver at the highest standard and ensuring clients receive a consistently outstanding experience. You'll also drive portfolio workflow, practice management and support strategic client planning.
Key Responsibilities:- Build strong client relationships, delivering exceptional service through regular online and in-person engagement
- Identify growth opportunities within existing clients to expand the portfolio and support wider business development
- Own portfolio performance, including billing targets, recoveries, debt management and forecasting
- Coach and develop Senior and Executive Accountants through on-the-job support
- Identify training needs and drive development plans, escalating where required
- Build your personal brand to promote the team, with an active LinkedIn presence and content creation
- Champion continuous improvement, driving efficiency and service enhancements across the team
Service Charge Manager in Milton Keynes employer: Dove & Hawk
As the fastest-growing top 20 accountancy firm in the UK, we pride ourselves on fostering a dynamic and supportive work culture in Milton Keynes. Our employees benefit from competitive salaries, hybrid working options, and ample opportunities for professional growth, including tailored development plans and coaching. Join us to be part of a team that values exceptional service delivery and encourages innovation, making it an ideal place for those seeking meaningful and rewarding careers.
