Facilities and Operations Officer in London

Job Description Operations Manager - Shoreditch - £35,000 - £43,000 DOE My client, a commercial property management company are looking for an experienced Operations Manager to join their team. This role is responsible for running the end-to-end operational delivery of a specialist property technology helping owners and asset managers maximise value from vacant properties. This role involves setting up new occupations, coordinating leases and terms of business, managing deployment of Wi-Fi/Bluetooth beacon hardware and landing pages, maintaining the operational evidence pack, coordinating council notifications, managing rate deposit and fee invoicing workflows, and keeping client/property status reporting up to date. Service set-up and deployment Manage the operational deployment of Wi-Fi and/or Bluetooth hardware. Including device allocation, testing, installation readiness and evidence capture. Maintain a simple deployment checklist for each site. Coordinate notifications to billing authorities. Track council bills, liabilities, credits, deadlines, instalments and payment risks for each occupation. Billing, deposits, VAT and Xero workflow Work with accounts to raise rate invoices. Coordinate with accounts on rates deposits and fee invoicing sequencing. Act as the operational point of contact between the business rates team, accounts, and any client contacts. Help ensure clients understand break, notice and vacating arrangements. Evidence, compliance and risk control Maintain an evidence pack for each deployment. Website, landing pages and marketing operations Maintain a deployment log. Strong operations administration experience in property, business rates, lease administration, billing, legal admin, or client service delivery. Confident handling financial administration, including invoices, deposits, payments, refunds and WIP records. Systems-minded: likes building repeatable trackers, checklists and filing structures. Working Hours: Monday to Friday 9am - 5pm, flexible working If you are a proactive individual looking for a new role, please contact Anisha on the Business Support team at Dove & Hawk Property Recruitment. Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.