At a Glance
- Tasks: Create a welcoming environment and ensure security for residents in a prestigious property.
- Company: Reputable Residential Property Asset Management firm in North West London.
- Benefits: Live-in position with competitive salary and opportunity to build community.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Join a dedicated team and make a real difference in residents' lives.
- Qualifications: Experience in concierge or porter roles, with a focus on professionalism.
Dove Hawk are working exclusively with a Residential Property Asset Management firm that is looking for a Live-In Concierge/Porter for one of their sites in North West London (NW8). They are looking for someone professional and reliable who has prior experience in a Residential Concierge/Porter role and who can create a friendly, welcoming, secure clean environment for all residents within the building. This is an excellent opportunity for a dedicated professional to contribute to the maintenance and management of a prestigious residential property. Duties/Functions of the role: Maintain accurate records in the daybook, including arrivals and departures of residents, visitors, and contractors. Ensure high standards of security for both residents and visitors. Conduct regular patrols at irregular intervals to ensure the security of the premises. Monitor CCTV systems and report any incidents or observations to management promptly. Ensure entrance lobbies and common areas remain clean, tidy, and free of debris. Supervise contract cleaners to ensure high cleanliness standards across the building. Conduct daily inspections of lifts and boilers and report defects immediately to management. Monitor contractors appointed by the managing agent to work in the common areas to ensure compliance with building regulations and working hours. Perform min...
Live In Concierge/Porter employer: Dove & Hawk
Dove & Hawk is an exceptional employer that values its employees by fostering a collaborative and supportive work culture in Swansea. With a focus on professional growth, the company offers ample opportunities for career advancement while managing a diverse portfolio of over 2000 units. The hybrid work model provides flexibility, making it an ideal workplace for those seeking a meaningful and rewarding career in property management.
StudySmarter Expert Advice🤫
We think this is how you could land Live In Concierge/Porter
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Dove & Hawk. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Dove & Hawk
Don't be shy about reaching out to Dove & Hawk directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Live In Concierge/Porter
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Dove & Hawk and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Dove & Hawk
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
