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- Tasks: Lead a passionate team in managing property operations and resolving resident complaints.
- Company: Join a high-end, multi-branch estate agency based in Vauxhall.
- Benefits: Enjoy a competitive salary, potential for remote work, and a supportive team environment.
- Why this job: Be part of a dynamic company that values leadership and innovation in property management.
- Qualifications: Must have extensive property management experience and strong communication skills.
- Other info: Work Monday to Thursday 9am-6pm and Friday 9am-5pm, with OTE of £48,000.
The predicted salary is between 32000 - 48000 £ per year.
Dove and Hawk are working alongside a high-end, multi-branch estate agency looking for a Head of Portfolio - Property Manager to join their new office based in Vauxhall.
Duties:
- You must manage your team showing positive, passionate & motivational skills, therefore enabling them to express their desire to perform to the highest possible standard.
- You will lead the resolution of first-stage resident complaints, whilst proactively identifying and escalating potential serious complaints.
- You will ensure all property management operations adhere to legal and regulatory requirements, developing and implementing strategies to enhance efficiency.
- Furthermore, you will champion industry best practices and maintain alignment with evolving standards.
Requirements:
- Extensive Property Management experience as a Senior.
- You are an expert communicator capable of effectively managing conflict and problem solving.
- Your leadership skills are evident in your ability to effectively motivate and guide a team.
- You have exceptional verbal and written communication skills.
- You have the ability to multitask by employing effective time management strategies.
Days and Hours: Monday to Thursday 9am - 6pm and Friday is 9am - 5pm.
Salary: £40,000 OTE of £48,000. 1 Day WFH once probation is passed and final agreement from Senior Manager.
Head of Portfolio - Property Management employer: Dove & Hawk
Contact Detail:
Dove & Hawk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Portfolio - Property Management
✨Tip Number 1
Showcase your leadership skills during the interview. Prepare examples of how you've successfully motivated and guided teams in previous roles, as this is crucial for the Head of Portfolio position.
✨Tip Number 2
Familiarise yourself with the latest property management regulations and best practices. Being able to discuss these in detail will demonstrate your expertise and commitment to maintaining high standards.
✨Tip Number 3
Prepare to discuss conflict resolution strategies. Think of specific instances where you've effectively managed complaints or conflicts, as this role requires strong problem-solving skills.
✨Tip Number 4
Research the company culture and values of the estate agency. Tailoring your conversation to align with their ethos can help you stand out as a candidate who fits well within their team.
We think you need these skills to ace Head of Portfolio - Property Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive property management experience and leadership skills. Use specific examples that demonstrate your ability to motivate a team and resolve conflicts effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for property management and your commitment to industry best practices. Mention how your communication skills and problem-solving abilities make you a perfect fit for the role.
Showcase Relevant Achievements: Include any relevant achievements or projects in your application that showcase your ability to enhance efficiency and manage complaints. Quantify your successes where possible to make a stronger impact.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. Ensure that your written communication reflects the exceptional standards expected in this role.
How to prepare for a job interview at Dove & Hawk
✨Showcase Your Leadership Skills
As a Head of Portfolio, your ability to lead and motivate a team is crucial. Prepare examples from your past experiences where you successfully managed a team, resolved conflicts, or improved team performance. This will demonstrate your capability to inspire others.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific instances where you identified and resolved complaints or issues in property management. Highlight your proactive approach and how you escalated serious complaints effectively, showcasing your expertise in conflict management.
✨Understand Legal and Regulatory Requirements
Familiarise yourself with the legal and regulatory aspects of property management. During the interview, be prepared to discuss how you ensure compliance and implement strategies that enhance operational efficiency while adhering to industry standards.
✨Communicate Effectively
Exceptional communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, both verbally and in writing. Consider preparing a brief presentation on a relevant topic to showcase your communication prowess during the interview.
